Job Description

PAYROLL CLERK

Commissionaires is a not-for-profit provider of security services that operates across the nation. There are now 15 divisions representing all the provinces of Canada and three territories. Commissionaires Southern Alberta is responsible for providing professional security services for Calgary, Red Deer, Lethbridge, Medicine Hat, and Suffield. We have protected people and property for public and private sector clients from coast to coast for more than 90 years.


We are continually hiring responsible team members who wish to contribute to the security and well-being of Canadians. Commissionaires' team is comprised of former military, police, and others of all ages. Our employees work in a variety of roles such as General Security, Alarm Response, Concierge and Support to Law Enforcement, and Support to Government.

Job Purpose

The Payroll clerk role is responsible for managing the output from the scheduling system to create accurate input for payroll.

Primary Responsibilities

Efficiently and accurately complete all payroll details within set timelines Utilize the Division's Enterprise Resource Planning systems (ERP) to efficiently and accurately monitor employee schedules and proactively work with internal resources to correct and record activities for accurate payroll and invoicing Generate various reports, both routine and ad hoc, to proactively respond to issues and work with others to resolve issues and update timecard information Provide superior customer care and service support to both internal and external customers

Duties and Tasks

Run daily reports to ensure arbitrations are completed by the Resource Specialists Verify and/or add entries for additional pay for each shift (per diems, vehicles, mileage, accommodation, cell phones, etc) Review relevant schedules to determine employee eligibility for overtime for payroll purposes, and for whether overtime is billable to clients Work with the Contracts team to ensure all contract details are set up in the ERP in order to pull details accurately into the shifts and into pay Maintain cycle payroll documentation including change records, adjustments and approvals Prepare miscellaneous invoices arising from other account transactions Respond to enquiries on payroll errors or omissions Work with HR Coordinators on payroll/HR related matters that need to be recorded that can impact pay information Communicate payroll adjustments that may have impact on invoicing to the Billing team Complete appropriate payroll documentation for employees within portfolio Produce required reports for contract profitability, budgeting and contract compliance Troubleshoot all pay activity for assigned portfolio for both permanent and ad-hoc guard service requests Work closely with Resource Specialists to resolve payroll discrepancies to ensure the timely and accurate processing of staff payroll and client invoicing including post cut-off adjustments Calculate and adjust payroll timecards for retroactive rate changes Work with Regional Managers, Client Service Managers, Field and Site Supervisors and other staff to ensure a high degree of internal and external customer satisfaction

Education / Qualification Requirements

Post-secondary certification or diploma in business administration (preferred) Minimum 2 years work experience in a Finance-related role-including Payroll.

Knowledge Requirements

Exposure to employment standards around hours of work and overtime, and averaging arrangements Previous security industry experience is considered an asset Previous experience with Sage Intacct or other accounting software Demonstrated experience with MS Office Suite, especially Excel.

Skills/ Attributes Requirements

Display good decision making and communication skills Must be well organized, methodical, and proficient in administration practices Must possess strong problem-solving skills and be able to work alongside other departments Must be self-motivated, strong desire for continuous improvement with strong time management and multi-tasking skills Must be adaptable to changing priorities and working within defined timelines Must be cognizant of and capable of working with confidential information

Work Conditions and Physical Capabilities

Work week is 5 days per week, Monday to Friday, 8:00-4:00pm (exceptions from time to time) Normal office working conditions This list is not all-inclusive and other business requirements may be included, which the incumbent will be obliged to perform.
The Division respects your human rights and will accommodate protected grounds in accordance with its lawful obligations.


Applicants must submit a resume indicating how their experiences meet these requirements.


We thank you for your interest but only individuals selected for interviews will be contacted