Job Description

Position ID:
J0825-0481
Competition No.:
25-82
Job Title:
Payment Assessor
Job Type:
Permanent, Full-time
Open Positions:
4
Job Location:
Winnipeg, Manitoba, Canada
Work From Home Eligible:
Yes
Workplace Type:
Hybrid
Date Posted:
August 19, 2025
Closing Date:
September 2, 2025

About the Workers Compensation Board of Manitoba

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The Workers Compensation Board of Manitoba (WCB) serves workers and employers through a no-fault insurance system integral to the Manitoba economy. With approximately 600 employees, the WCB is dedicated to ensuring and supporting safe and healthy workplaces.



We put workers and employers at the centre of everything we do, providing services for injury prevention, compensation and facilitating return to health and work. Through SAFE Work Manitoba, a division of the WCB, we collaborate with our partners to build a strong culture of workplace safety and health by preventing injuries and illnesses before they occur.



If you're passionate about making a meaningful difference in people's lives, we invite you to join our dedicated team and contribute to a safer Manitoba.

Why work for us?

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If you're looking to make a real difference in your community, grow your career and work in a supportive, inclusive environment, the WCB is the place for you. We offer:


competitive wages compressed work week and flexible start times defined benefit pension plan 100% employer-paid benefits work from home program paid professional development health and wellness spending accounts paid mental health and wellness days staff appreciation and recognition events respectful, diverse and inclusive workplace culture

Apply today and see why we're one of Manitoba's Top Employers.

Job Summary

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As a Payment Assessor, you'll play a key role in ensuring workers receive the wage replacement benefits they're entitled to after a workplace injury.. Using your keen attention to detail and strong knowledge of policies and legislation, you'll review complex wage information to ensure accurate, timely payments. Join a supportive team where collaboration is valued and your contributions truly make a difference.

Job Duties:

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Gathers, assembles, reviews, develops and assesses information to establish and issue payments on accepted claim files. Contacts employers, injured workers and insurance companies, and consults with the Adjudicator/Case Manager to clarify payment related issues before benefits are processed.



Reviews and performs routine and complex calculations to confirm initial wage loss, ongoing entitlement and the following adjustments if required: overpayments, garnishee orders, Shelter Rebate entitlements, benefit adjustments (eg. Apprentice, Volunteer or Youthful Worker), annuities and average earnings and issue payments/establish collections when appropriate.



Reads, interprets and applies applicable legislation (WC Act, EI, CRA, etc.), policies, financial statements and income tax returns to determine correct benefit rates.



Communicates in a timely and effective manner with injured workers or their representatives, employers, worker advisors, lawyers and unions to obtain/provide information, respond to inquiries and explain calculations.



Sets up regular cyclical payments of Claims and Rehabilitation files.



Acts as a technical resource to share payment calculation information with other Compensation Services staff and Managers.



Participates in payment related meetings.



Performs other related duties as assigned.

Qualifications:

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Two (2) year post secondary diploma in Business Administration or a related discipline




Minimum one (1) year related experience in a similar environment making decisions based on a defined set of criteria (i.e.: policies and procedures)



Ability to use a personal computer and software in a Windows environment



Aptitude for mathematics, problem solving and detailed accurate work



Ability to obtain, assess and evaluate information to perform calculations



Ability to read, interpret, and apply legislation, policies, financial statements, income tax tables and income tax returns



Ability to communicate effectively, both verbally and in writing



Ability to organize and prioritize workload



Ability to work under pressure to tight deadlines



Ability to work effectively both independently and as part of a team



Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

Additional Information

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Salary range: $58,786 - $75,684



There is a combination of permanent and term positions available.




Please note that this position will begin on November 3, 2025 with a 6 week training class. During the period of your training, you will not be eligible to take vacation and hours of work will be Monday to Friday, 8:30 a.m. - 4:30 p.m.



Ability to communicate proficiently in both official languages (English & French) is an asset.



A satisfactory criminal record check and verification of education will be required for the successful candidate.



The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resume if they are a member of these groups.



The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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