Job Description

This position is responsible to patrol an assigned area to ensure public compliance with existing parking ordinance while maintaining a high level of professionalism.

Responsibilities

Patrol properties to maintain safety Maintain close communication with dispatch using two-way radio or cell phone Relay information about incidents or emergencies to appropriate personnel Write warnings and citations for illegally parked vehicles Identify vehicles in violation of parking codes Observe and report hazardous conditions such as missing traffic signs or street markings Observe and report suspicious objects or vehicles Monitor environmental conditions to detect possible hazards (ice, etc.) Use hand-held device to enter and retrieve vehicle information Investigate and answer complaints regarding contested parking citations Prepare and maintain operational records ie: activity logs and contested citations Collect coins from parking meters Maintain assigned equipment Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager Other duties as assigned

Qualifications

Minimum 2-3 years customer service experience Strong communication and interpersonal skills Demonstrated problem solving skills Able to maintain a professional demeanor in all situations Able to work well in a team oriented environment Able to work independently with minimal supervision Able to work under pressure in a fast-paced environment Strong attention to detail and good observational skills Takes pride in maintaining a high standard of quality service Accurate data entry skills Valid provincial drivers license Clean drivers abstract Basic computer skills Able to pass a criminal record check

Assets

Enthusiasm for on-going learning, coaching, and training Results-oriented individual, focused on accuracy and customer relations

Indigo Park Canada is the leading provider of parking, transportation, logistical and consulting services with over 1000 locations in Canada. Our Company's activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.


The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process.

#IPC2