Voyago is hiring a Patient Transfer Operations Supervisor for our London region!
Your Role:
Reporting directly to the Operations Manager, the Supervisor is responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency.
Completes bi-weekly attendant schedule
Ensures vehicle availability
Completes payroll
Completes new hire orientation training
Conducts driving assessments and field audits
Maintains afternoon dispatch board to ensure proper resources are available
Administers progressive discipline in coordination with Operations and General Manager
Ensures base cleanliness by establishing base cleaning schedule
Completes at least 4 monthly driver ghosting's as required
Ensures proper inventory levels are maintained
Reviews monthly deficiency report and schedules and conducts required training
Ensures all attendants follow proper procedures as outline in the VMT Policies and Procedures Manual and Global Policies and Procedures Manual
Maintains truck maintenance schedule
Prepares vehicles; ensures deep cleans are completed
Completes monthly truck audits as required
Completes at least one audit per independent contractor truck per month
Ensures all vehicles are scheduled for maintenance in accordance with the Fleet PM reports
Ensures all vehicles are properly licensed, meet current regulations and have required documents on board
Completes reports per assessment (i.e. uniform allowances, fuel reconciliation) or as directed
Controls the use of fuel cards
Acts as an ambassador of VTS on and off company property
Helps increase VTS's visibility within the community by participating in company sponsored events
Is willing to participate in education upgrading as required
Afternoon Shift: Sunday - Thursday, 11:30 - 20:00 and on call every 3rd weekend
Requirements
Your Profile
You are safety focused
You can obtain a clean criminal record search with vulnerable sector screening
You are a safe driver with a clear drivers abstract
You have a College Diploma or Equivalent
You have 1+ years experience in a similar role
You have a valid "G" Class Driving License
You have the ability to work independently
You possess solid communication skills
You have knowledge of Word, Excel, PowerPoint and Outlook applications
You have excellent, strong proven customer service experience
Benefits
The Perks
We support the development, work-life balance and well-being of our employees
We build a supportive corporate culture that encourages diversity and enables our people to flourish.
We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
We offer our employees opportunities to build their own experience within a local, global Group.
We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
We are an Award Winning company
As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
We focus on innovation and sustainable environmental initiatives
Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
We thank all applicants however only those under consideration will be contacted.
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