Job Description

Together we're going places! Voyago is currently recruiting for

Patient Transfer Lead Hand in Toronto, Ontario

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Voyago is Ontario's Leading Mobility company, a subsidiary of Transdev. We're hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model diverse platform covering all mobility segments, including Medical Transportation, Student Transportation, and Public sectors with Mass Transit, Para Transit, and On Demand Personal Mobility.


Our employee success is built on our commitment and emphasis on training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.


Voyago believes in the strength of our people and remains committed to our Golden Values statement created to reflect our promise of performance to our employees, customers, and communities in which we operate.


Our teams are continuously recognized as top performers in client programs and Safety awards. Voyago is proud to be recognized as one of Canada's Safest Employers and a recipient of the Excellence Award. If you're a self-starter looking for an opportunity to demonstrate your achievements come join us, apply today.

Primary Responsibilities

Lead Hand is responsible for directing and giving instruction to attendants as they perform specific runs, complete reports per assessment or as directed by Operations Manager/Supervisor, ensuring all attendants follow proper procedures as outlined by PTS Policies and Procedures Manual and maintaining proper inventory levels.

Requirements

The ideal candidate will possess the following qualifications that include, but are not limited to, the following:



Proven experience within Non-Urgent Patient Transfer industry. Current Advanced First Aid & CPR Certification and EFR Certification or equivalent. Excellent, strong proven customer service experience. Professional telephone manner. Time and Stress Management skills. Experience using computers and entering data on computer (keyboard skills). In-depth knowledge of Southwestern and Central Ontario. Good organization and communications skills. In-depth knowledge of Patient Transfer techniques and procedures. Previous Management, Supervisory or training experience an asset.

Benefits

Why work for us?

Full-time opportunity Continue growing with Voyago Ability to work with a variety of patients Extensive orientation and ongoing support Employee recognition PERFECT beginning of your career in a HEALTHCARE field
Opportunities to own your own Medical Transportation Company are available!

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.


We thank all applicants however only those under consideration will be contacted.