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RVH has the largest surgical program in the North Simcoe Muskoka Local Health Integration Network (NSM LHIN), with 65% of the region's surgeons and approximately 80,000 surgical cases annually. As the Patient Services Clerk, you will be responsible for reception, communication, and clerical duties within the unit, in accordance with the organizational philosophy, policies, and standards of the Royal Victoria Regional Health Centre.
As a qualified candidate, you will have the following job requirements:
Medical Office Administration Certificate/Diploma or Equivalent Program - essential
Office administration experience in a hospital environment or equivalent
Ability to safely move, push, and pull patient beds, stretchers, and equipment - essential
Competencies:
Computer literacy - Microsoft Office - essential
Keyboarding skills - 50 wpm - essential
Current experience with Meditech, including registration, EMR, order entry and appointment scheduling - an asset
Current experience in the processing of physicians' orders - an asset
You are ideal for this position if you have:
Demonstrated commitment to customer service skills
Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team
Demonstrated ability to be flexible and adaptable to a changing work environment
Demonstrated ability to prioritize and function effectively in a busy environment
Demonstrated problem-solving ability and organizational skills
Demonstrated ability to work independently and collaboratively as part of a team
Demonstrated ability to function in a multi-task environment
Demonstrated commitment to maintaining confidentiality
* Demonstrated commitment to ongoing learning
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