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RVH has the largest surgical program in the North Simcoe Muskoka Local Health Integration Network (NSM LHIN) with 65% of surgeons and approximately 80,000 surgical cases annually. As the Patient Services Clerk you will be is responsible for reception, surgical bookings, reorganization of the surgical tracker, reviewing/printing surgical pick sheets for the surgical team, communication with surgical staff/units throughout hospital, ensuring flow maintained for the Operating Room suites, and strong communication with all members of the surgical team and multiple areas of the hospital.
As a qualified candidate you will have the following job requirements:
Medical Office Administration Certificate/Diploma or Equivalent Program essential
Medical Terminology Course
Office administration experience in a hospital environment or equivalent
Computer literacy - Microsoft Office - essential II. Keyboarding skills - 50wpm - essential
Current experience with Meditech SUR, including registration, EMR, order entry and appointment scheduling an asset
Must demonstrate:
Surgical knowledge or previous operating room/bookings experience
Strong multi-tasking skills
Quick recall abilities
Exceptional attention to detail
Responsibility in emergency surgery coordination
Instrumental in maintaining flow/communication of the Operating Rooms
commitment to customer service
ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
ability to be flexible and adaptable to a changing work environment
ability to prioritize and function effectively in a busy environment
problem-solving ability and organizational skills
ability to work independently and collaboratively as part of a team.
* commitment to maintaining confidentiality
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