Job Description

Job description

WELCOME TO EAST COAST DENTAL GROUP!

Atlantic Canada's fastest-growing dental group!

East Coast Dental Group (ECDG) is currently seeking for a Patient Coordinator to join our Sackville team at our brand new Sackville Smiles building on Main St.!

This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let's talk!

You will enjoy:

A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation and Flex Days, Continuous Education opportunities. Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience. Monday to Friday Schedule, no evenings or weekends (typically, our practices are open Monday through Friday between 8 am and 4:30 pm(with paid lunch) however, hours of operation can vary slightly)

You will be accountable to:

Address patient requests and needs in a professional manner. Respond to patient concerns timely and ensure patient satisfaction. Schedule patient appointments and make reminder calls. Responsible of filling clinic's schedule to minimize any open time for providers. Greet patients, creating a sense of comfort and professionalism. Maintain up-to-date patient medical records. Obtain insurance information from patients, process patient billings, and collect payments. Maintain patient care plans based on assessment information. Suggest process improvements to enhance patient services. Maintain confidential and secure patient records.

Your experience and qualifications include:

A proven history of demonstrating a positive and empathetic approach to your customers and your team. Patience and a willingness to learn. Minimum high school diploma or equivalent Medical assistant certification (asset) 2+yrs' dental office experience (asset) Highly organized with a strong ability to manage different priorities. Ability to work with others and use resources to problem solve. Apply good judgment to fast-changing situations. Strong customer service skills Effective verbal and written communication skills in both English. French (asset) Effective collaborator and works well with a team of other clinical practitioners.
#ECDG

Job Type: Full-time

Pay: $18.00-$24.00 per hour

Benefits:

Company events Extended health care Life insurance On-site parking Paid time off Vision care
Ability to commute/relocate:

Sackville, NB E4L 4A6: reliably commute or plan to relocate before starting work (required)
Experience:

Dental Office: 1 year (preferred) Administrative: 1 year (preferred) Medical Office: 2 years (preferred)
Work Location: In person