Job Description

Launch Your Healthcare Leadership Career with CDS

Position:

Patient Care Specialist -

Your First Step Toward Leadership in the Dental Industry

Location:

Corporate Head Office

Type:

Full-Time | Entry-Level | University Graduates Welcome

About Canadian Dental Services (CDS)

At CDS, we're not just running dental clinics -- we're reimagining the way Canadians experience oral healthcare. We own and operate clinics across the country, ensuring patients receive exceptional care through innovation, compassion, and operational excellence.



We believe our people are our strongest advantage. That's why we invest in ambitious, high-potential individuals who want more than just a job -- they want a career with purpose, growth, and impact.

Why This Role is Your Perfect Starting Point

The

Patient Care Specialist

position is your gateway to a long-term, thriving career in healthcare administration and leadership. You'll begin at the heart of our operations -- our

Patient Support Centre

-- where you will:

Connect with patients across Canada

and bring them back to the care they need.

Develop world-class communication skills

in persuasion, empathy, and service excellence.

Understand the inner workings of healthcare operations

while making an immediate impact on patient outcomes.

This isn't just about booking appointments -- it's about becoming a trusted voice for patients and learning the skills that will carry you into leadership.

Your Career Growth Roadmap

We don't hire you just for the role you start in -- we hire you for the leader you can become. Individuals committed to this growth will get an opportunity to experience the following:

Building Your Foundation

Master patient communication and service strategies. Learn the operational systems that make healthcare run efficiently. Gain insight into every step of the patient journey.

Growth Track

We offer

two clear career pathways

so you can grow where your strengths and passions lead you.

Operational & Corporate Leadership

Progress through the stages to become a

Patient Care Subject Matter Specialist (SME)

. Collaborate directly with marketing, operations, HR, and more. Develop as a

Corporate Leadership Role

or become a

Field Specialist

supporting multiple clinics nationwide.

Practice & People Leadership

Prepares you for

Assistant Practice Manager

roles. Develops skills in leadership, people management, and clinic operations. Primes your skills and experience to become a

Practice Manager

, which teaches individuals and leads an entire clinic team.

Who We're Looking For

Recent university graduates or early-career professionals in

health sciences, business, communications, or related fields

. Exceptional interpersonal and communication skills. A genuine passion for healthcare and patient experience. Ambition to learn, grow, and lead. Bilingualism (English/French) is a strong asset.

Why Choose CDS

A clear, supported career path

from day one -- no guesswork.

Mentorship from seasoned healthcare leaders

committed to your growth.

Opportunities nationwide

across our extensive clinic network.

Work that matters

-- every call you make contributes to better health outcomes.

A culture of growth and innovation

where your ideas are valued.

Your future in healthcare leadership starts here.

If you're ready to turn your ambition into action, join CDS and begin the journey to becoming one of tomorrow's leaders in the dental industry.



Canadian Dental Services is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.