Job Description

Title:

Patient Care Coordinator

Reporting to:

Clinic Owner

Industry

: Paramedical Health Services

Location

: 1000 Gerrard St. E

Compensation Plan:

Starting at $19.00/ hour

Status

: Part Time / Full Time

Start Date:

Actively hiring

Website

: www.circlecare.ca

A little bit about us!

About Circle Care Physiotherapy & Health Group - Leslieville

Circle Care Physiotherapy & Health Group is a modern, multidisciplinary health clinic located in the heart of EastToronto.

Our clinic is built on collaboration, compassion, and community. We pride ourselves on creating a welcoming and supportive environment for both our patients and our team. With private treatment rooms, a fully equipped rehab space, and a steady flow of loyal clients, we're committed to helping individuals achieve their long-term health goals.

The Patient Care Coordinator is a key part of our front-line team, playing an essential role in ensuring smooth clinic operations and an exceptional experience for every patient. You'll be joining a friendly, professional team that values communication, attention to detail, and outstanding service. If you're passionate about health and wellness, love working with people, and thrive in a fast-paced environment, we'd love to meet you.

We also offer aesthetic beauty services and cosmetic injectables done by a Nurse Injector under The Luxe Division by Circle Care. Work life balance is something we value and strive for at Circle Care. We are looking to supplement our team of administrative staff to provide full support. We use the EMR system, Jane, for efficient charting and booking.

And a little bit about who we're looking for...

We are looking for a charismatic, upbeat professional who will give patients coming to the clinic a great first impression. While building rapport with patients and completing administrative duties, we are looking for a team member who is able to work in a fast-paced environment, efficient with multi-tasking, good communications skills, and conflict resolution. Experience in a rehab clinic or similar setting is a great asset. Flexible part-time hours available or full-time available.

Roles and Responsibilities

? Strong ability to build rapport with patients and provide exceptional customer service

? Have a good understanding of the strengths of each health care provider to triage patients when they call or walk into the clinic

? Book appointments, and collect payments using Jane Software and direct billing patient'sinsurance

? Maintain patient accounts and records by obtaining, recording, and updating required information

? Maintain patient confidentiality of personal and financial information

? Assist the Practitioners with miscellaneous administrative tasks

Qualifications

Administrative/Receptionist: 1-2 year (preferred) Physiotherapy/multidisciplinary clinic : 1 year (preferred) Knowledge of MVA and WSIB is desired and the ability to navigate Jane app. (preferred) Familiar with HCAI and Telus is a plus

Experience

? Front Desk (1 year)

1000 Gerrard St E, Toronto, ON, M4M 3G6

Benefits

10% off all services On site gym On site free parking Flexible scheduling
Job Types: Full-time, Part-time

Pay: $19.00-$22.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Casual dress Company events Dental care Discounted or free food Extended health care On-site gym On-site parking Store discount Vision care
Flexible language requirement:

French not required
Schedule:

4 hour shift 8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
Application question(s):

Do you have experience with Motor Vehicle Accident Claims? Do you have any experience with WSIB Claims? Do you have experience with EMR (ie. Jane) and Direct Billing portals (ie. Sunlife, ProviderConnect, Telus Health)?
Experience:

Canva: 1 year (preferred) Content creation: 1 year (preferred)
Language:

Mandarin, Tagalog, Spanish, Arabic (preferred)
Work Location: In person