Job Description

Overview

We are seeking a dedicated Patient Care Coordinator to join our healthcare team. This vital role involves managing patient interactions, scheduling appointments, and supporting the smooth operation of our Healthcare office. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a compassionate approach to patient care. Experience in Health care office settings is highly preferred to ensure familiarity. This position offers an engaging environment where you can make a meaningful difference in patients' experiences while supporting clinical staff.

Responsibilities

Greet patients and assist them with check-in procedures in a professional and friendly manner Schedule, confirm, and reschedule patient appointments efficiently Manage patient records and update information accurately within electronic health record systems Answer phone calls, respond to patient inquiries, and provide exceptional customer service Coordinate communication between patients and healthcare providers to ensure seamless care delivery Assist with administrative tasks such as billing, insurance verification, and documentation Maintain confidentiality of patient information in compliance with HIPAA regulations Support clinical staff by preparing necessary documentation and facilitating workflow and preforming sleep studies.

Skills

Prior experience in a Healthcare office setting is highly desirable Knowledge of healthcare procedures Proficiency in medical administrative support tasks including scheduling, billing, and record management Excellent organizational skills with attention to detail Outstanding communication skills, both verbal and written Ability to handle sensitive information with discretion and professionalism Familiarity with office software and electronic health record systems is preferred Compassionate attitude with a focus on providing exceptional patient service
This role is integral to delivering quality healthcare experiences and requires a proactive individual committed to efficiency and compassionate care.

Job Type: Full-time

Pay: $40,000.00-$43,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Work Location: In person