We are seeking a dedicated and experienced patient care coordinator to lead our team and drive operational excellence. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to manage various aspects of the business effectively And most importantly, drive sales for both Dentistry and Medical Aesthetics. This role requires a proactive individual who can motivate staff, enhance sales performance, and ensure a positive customer experience.
Duties
Oversee daily operations and ensure efficient workflow within the team.
Manage cash handling processes, including cashiering and payroll duties.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Support staff members, providing guidance and support to enhance their performance.
Develop and implement sales strategies to meet market demands and drive revenue growth.
Maintain accurate records of transactions and inventory levels.
Foster a positive work environment that encourages teamwork and professional development.
Utilize effective time management skills to prioritize tasks and meet deadlines.
Exhibit strong phone etiquette when communicating with customers and vendors.
Qualifications
Proven experience in an Admin/Treatment/Hygiene role or similar position.
Strong cash handling and cashiering skills are essential.
Excellent time management abilities with a focus on efficiency.
Background in payroll processing is preferred but not required.
Exceptional customer service skills with the ability to engage effectively with clients.
Familiarity with market trends and sales techniques to enhance business performance.
Strong supervisory skills with the ability to lead by example.
Proficient in selling techniques that drive results.
We invite qualified candidates who are ready to take on this exciting opportunity to apply for the position, where you will play a crucial role in shaping our team's success and delivering outstanding service to our customers.
Job Types: Part-time, Permanent
Pay: $21.00-$24.00 per hour
Expected hours: No less than 32 per week
Additional pay:
Retention bonus
Benefits:
Dental care
Extended health care
Store discount
Schedule:
Monday to Friday
On call
Weekends as needed
Language:
French (preferred)
Work Location: In person
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