Job Description

Company Overview

Fairlawn Physiotherapy is dedicated to providing exceptional outpatient physiotherapy and rehabilitation services. Our mission is to enhance the well-being of our community through personalized care, including physiotherapy, massage therapy, chiropody, chiropractic services, Pilates, personal training, and nutrition services.

Summary

We are seeking an Office Administrator to join our team. In this vital role, you will support our healthcare professionals by managing front desk operations and ensuring a seamless patient experience. Your contributions will be essential in upholding our commitment to high-quality patient care. We are looking to hire a part-time office administrator to work on

Sundays

and potentially one week day evening with potential to increase hours.

Responsibilities

- Answering phone calls and emails

- Greeting clients appropriately

- Booking new and returning patients in clinic and over the phone/via email

- Taking payments on a POS system

- Responding to inquiries and providing general information to callers and visitors

- Providing other general administrative and clerical support

- Learning/using booking and scheduling software

- General cleaning and on-site laundry

- Learning/using extended health billing platforms

Qualifications:

- Minimum 1 year of experience as an administrator, preferably in a health care setting

- Ability to work well under pressure in a fast-paced environment while maintaining an excellent standard of customer service to internal and external clients

- Superior communication skills, both verbal and written

- Superior time management skills, with the ability to prioritize tasks

- Strong attention to detail and organizational skills

- Reliable, with an excellent attendance history

- Approachable and friendly with a genuine interest in assisting others

- Willingness to take on new tasks and assignments when required

Compensation is hourly and open to negotiation

If interested please email the clinic with your resume, and availability.

If you are passionate about making a difference in patient care and thrive in a dynamic environment, we invite you to apply today! Join us at Fairlawn Physiotherapy and be part of a team that values your contributions.

Job Type: Part-time

Work Location: In person