Job Description

ABOUT US:

Workow Canada is dedicated to delivering meticulous administration services that cater to a diverse range of needs. With a primary focus on comprehensive support, tier-1 assistance, inventory management, personnel oversight, and customer service aid, we ensure seamless operational efficiency for various businesses.

In addition to our core services, we prioritize skill development through dedicated training programs in office administration, business support, AV and IT equipment diagnosis, and office suite applications. This commitment to growth not only empowers our team but also positions us as a leader in shaping the landscape of administration services.

POSITION:

We are looking for a PPart-Time IT Support & SEO Specialist to manage two critical functions: optimizing our clients' websites to improve their search engine rankings and providing reliable in-house IT and audiovisual support. The ideal candidate will be a proactive problem-solver, capable of switching between the analytical world of SEO and the hands-on, technical demands of IT troubleshooting.

Please note that this is a contract position, and interested applicant must submit a resume, time availability and an up to 3-minute self introduction video to our email. Application without the required items will

NOT

be reviewed.

JOB DESCRIPTION:

As a valued member of our team, your responsibilities will encompass:

SEO (Approx. 50% of time):

Conduct comprehensive SEO audits and competitive analysis for client websites Develop and implement on-page SEO strategies, including keyword research, meta tag optimization, and content structure improvements Execute technical SEO initiatives, such as improving site speed, fixing crawl errors, and ensuring mobile-friendliness Manage and build quality backlinks through various outreach and content strategies Monitor and report on key performance indicators (KPIs) using tools like Google Analytics and Google Search Console
IT & Audiovisual Support (Approx. 50% of time):

Provide first-line IT support to staff, troubleshooting hardware, software, and network issues Set up, configure, and provide technical support for Zoom and Polycom video conference systems Manage and maintain AV equipment in meeting and conference rooms Assist with user account management, software installations, and basic cybersecurity hygiene Document IT procedures and solutions for common issues. Maintain an organized and meticulously maintained facility environment Document responses to provide support for events, ensuring accurate tracking of incident progress Fulfilling any other duties as assigned

QUALIFICATIONS:

The ideal candidate must:

Proven, hands-on experience in executing SEO campaigns with measurable results. Proficiency with SEO tools (e.g., Google Search Console and Google Analytics) Strong technical aptitude with the ability to diagnose and resolve common IT support issues (e.g., Windows/macOS, MS Office, network connectivity) Practical experience providing support for Zoom and other video conferencing solutions Excellent analytical, problem-solving, and communication skills Ability to work independently, manage time effectively across different tasks, and meet deadlines Proficiency in marketing software and tools, including social media platforms and analytics as well as AI tools (Chat GPT, midjourney, and etc.) High level of comfort in engaging with individuals of diverse personalities in person, over the phone, and via remote tools Capability to handle heavy equipment, up to 30 lbs in weight Ability to multitask effectively and work autonomously Creative thinking and problem-solving abilities Ability to work collaboratively in a fast-paced environment Detail-oriented with an eye for design and visual aesthetics Willingness to travel throughout the Greater Toronto Area (GTA)
Desired Skills:

Exceptional customer service acumen and punctuality Strong organizational skills, enabling effective planning and task management within time constraints Formal certifications in IT (e.g., CompTIA A+, Google IT Support) or SEO/Digital Marketing Basic understanding of HTML, CSS, and website structures Keen attention to detail Aptitude for collaborative teamwork Preferred experience in cadets or military roles

WORK HOURS:

November to January with possibility to extend.

While members are contacted for various projects, be prepared to work about 10 to 20 hours per week on:

Monday to Friday: 8:00 am to 1:00 pm, 12:30 pm to 5:30 pm, 5:00 pm to 10:00 pm Saturday and Sunday: 7:30 am to 1:30 pm, 1:00 pm to 7:00 pm
Job Types: Part-time, Fixed term contract, Casual, Freelance, Internship / Co-op
Contract length: 3 months

Pay: $18.00 per hour

Benefits:

Flexible schedule On-site parking
Application question(s):

Please provide your work hours availability, including date and time. Have you sent a resume and a self introduction video (up to 3-minute) to recruitment@workow.com? It is recommended for you to send the video within 5 days of your initial application submission. Your application will not be reviewed until all the materials, including the video, have been received.
Work Location: In person