Job Description

If you are a problem-solver with an energetic and friendly attitude and a passion for exceptional customer service and continued learning then keep reading!

Knight Archer Insurance (KAI), a division of SIB Corp. is looking for a part-time

Customer Service Specialist

based in our Saskatoon offices.

A Day in the Life:

Primary in-person and phone contact for all clients.

Issuing registrations and plates to clients for vehicles.

Issuing driver's licenses for people new to Saskatchewan.

Processing payments by cash, debit, credit, or personal cheque on client accounts while maintaining confidentiality.

Contacting SGI support service while maintaining a positive working relationship.

Accurately processing and recording payment for personal insurance policies.

Working with computer programs such as Microsoft Office, SigXP, and SGI auto fund.

Education and Experience:

1-2 years in customer service.

Minimum grade 12 diploma, with bonus points for post-secondary work that is related to the position (office education, administration, etc.)

Experience working in an office environment is preferred, but not necessary.

Bonus points for additional certifications relating to any of the software mentioned.

NIT completion or Restricted Auto License would be an asset.

What We Provide:

Certifications training required to become a licensed broker.

Team and one-on-one mentorship.

Support, resources, and career development towards your insurance designation.

A knowledgeable team of co-workers who jointly assist in providing an exceptional customer experience.

What You Bring to the Team:

Energy and enthusiasm.

Excitement toward starting or developing your career in the insurance industry.

Exceptional organization, time management, and prioritization abilities that allow you to meet tight deadlines.

Eagerness to learn and grow.

Passion for customer service and the ability to manage conflict.

A Little About Us:

StoneRidge Insurance Brokers has a long history providing exceptional service and quality advice to clients throughout Canada. Our growth has been fueled by a dedicated team of experienced professionals supported by solid partnerships with the top insurance carriers in Canada. In recent years we have expanded our operations to 100 + convenient locations to better meet our client's needs.

A division of SIB Corp. o/a StoneRidge Insurance Brokers, with over 150 insurance professionals, Knight Archer offers the most extensive full service brokerage network in Saskatchewan offering motor license issuing, personal, and commercial insurance products.

*We are an equal opportunity employer that values a diverse workforce of creative minds. Don't check all boxes - apply anyway!

Please note that the successful candidate must pass a criminal record check.

*Please note that only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Benefits:

Dental care Employee assistance program RRSP match Vision care Wellness program
Schedule:

8 hour shift
Work Location: In person