Job Description

We are looking for an outgoing, stylish, all-around go-getter person with a keen eye for fashion to join our Union St (Chinatown) team! As a Curator, your clothing selection skills go beyond your own personal style so our shop floors are always stocked with a little something for everyone.

The H&H Curator is responsible for selection and curation of consignment inventory and building long lasting relationships with consignors based on transparency and trust. Key responsibilities include: selection of consignment, management of the consignment process, data entry (account and consignment inventory), pricing and processing expired inventory.

Job Duties

:

Curator:

Oversee all consignment selection Manage daily appointments and drop off experience Enter new consignor accounts, sending welcome emails and consignor access invites Accurate maintenance of consignment inventory including consignor account information, items kept and reason codes Approach communication with consignors in a diplomatic way Maintaining store selection standards Processing expired inventory (donation and return to consignor) Efficient, accurate and consistent pricing and entry of consignment inventory Providing outstanding customer service outside of the consignment process and supporting the sales team on the floor Maintaining backroom and sorting station organization Availability to cover shifts at other locations is an asset (Main St, North Vancouver)

Floor Lead:

Responsible for opening and closing the shop Leading by example on the sales floor, offering genuine customer service and in the moment coaching to your team Responding to customer complaints with a diplomatic approach, while maintaining store policies

Working Conditions

:

Must be able to lift up to 50 lbs 14-18 hours per week (must be able to work an 8 hour shift on your feet) Must be available to open and close at minimum once per week Must be available to work one weekend day

Requirements:

Minimum 1 year exceptional customer service experience in a retail environment Experience with clothing selection an asset Highly organized with exceptional attention to detail Strong time management skills Fashion forward with strong knowledge of current trends A responsible person, can work in a fast-paced environment, and able to communicate clearly and thoughtfully You will need to work on the sales floor and perform effective sales techniques, help meet sales goals, and foster long term relationships with customers Self motivated with an interest in growing with a small business The successful applicant must be available to work

Friday and Saturdays

What We Offer:

Health benefits Competitive wage Balanced schedule Paid sick & personal days Strong team culture and development opportunities Store discount and monthly allowance
Job Types: Part-time, Permanent

Pay: From $18.00 per hour

Benefits:

Casual dress Extended health care On-site parking Paid time off Store discount Wellness program
Experience:

Customer Service: 1 year (required)
Work Location: In person