Job Description

WE\'RE GROWING!Did you know? Our Lethbridge Branch is gearing up for an exciting move to a BRAND NEW, state-of-the-art building in 2025! We are excited about this move and want you to be a part of it.Chinook Equipment is looking for a Parts Technician to join our expanding team in Lethbridge, Alberta. Dealing with the brands of Bobcat, Kioti, Hyundai HD, Vermeer, Versatile and more, the successful candidate will work primarily at the front counter assisting customers in various parts orders, as well as supporting our internal Technicians in getting them the parts they need to ensure overall customer satisfaction.Our ideal candidate preferably comes with previous parts experience within the heavy duty industry or similar, however not required as we are open to training the right candidate who has a desire to learn and contribute to our continued success.Why You BELONG at Chinook Equipment:

• Competitive compensation plan
• Industry-leading Health and Dental benefits available after 3 months which provides a wide range of coverage for you and your family; including coverage for: massage, physio, acupuncture, orthodontic, and so much more!
• The option for a Health Spending OR Wellness Account after 2 years of service!
• RRSP program that is employer matched after 1 year of service
• We offer Flex Days on top of Vacation so that you don\'t have to worry about your income or waste vacation days if you\'re sick or need to attend appointments!
• Travel Reward Program that allows you to travel on us beginning at 5 years of service
• Deep community roots, family oriented and friendly workplace which values employees

Key Responsibilities:

• Assist all customers in sourcing and ordering parts in a friendly, professional and efficient manner
• Take orders for parts by telephone, retail counter and for internal Technicians
• Inform customers of companion part requirements and specials
• Maintain effective communication within the department and with other departments/individuals in the branch; keeping them informed the status of back-ordered or special order parts to ensure a timely turnaround of parts needed for internal jobs
• Accurately process all customer transactions such as returns, orders, quotes
• Assist in parts driving/pick up and yearly inventory counts

Skills and Experience:

• Previous experience in heavy duty or agriculture equipment parts is preferred, but not required
• Committed team player with the ability to work independently and as a team
• Exceptional customer service and communication skills including the ability to use tact, sensitivity, empathy and professionalism when interacting with customers and employees over the phone and in-person
• Strong attention to detail with automotive/equipment systems aptitude and a demonstrated computer efficiency
• The ability to perform physical work which includes repetitive lifting of up to 50lbs
• Valid Driver\'s License
• Ability to provide a clear criminal record check

Our story:Chinook Equipment is a division of the Davis Auto Group, a Top 50 Best Employer in Canada since 2012. With locations across Alberta in Taber, Lethbridge, Pincher Creek, and Nisku, we pride ourselves on being the Number 1 Hyundai Construction Equipment dealership group in Canada. Our Southern Alberta locations lead the marketplace with additional product lines in Bobcat, Versatile, and Vermeer equipment. We specialize in sales, rentals, service, and parts for heavy & agricultural equipment in Alberta. We strive to ensure our values of Teamwork, Family, Integrity and Community are engrained in our workplace and all that we do.Make the best step in your career and showcase your potential at Chinook Equipment!Apply with IndeedChinook EquipmentDepartmentPartsEmployment TypeFull TimeApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Davis Auto Group