Job Description

Join a fast-growing company!

Tenco, which recently expanded its facilities, employs some 300 people at sites in Alberta , Ontario, and in Quebec. As part of Alamo Snow & Ice Group, Tenco designs turnkey heavy snow removal solutions for the North American market.

We are seeking a highly organized and customer-focused Parts Technician to join our team!

What we offer

Monday to Friday permanent position - 40 hours/week, Competitive salary based on experience; Disability, Medical, Dental Insurance and RRSP Matching; Boots allowance.

Job summary

As a Parts Technician, you will be responsible for addressing customer inquiries related to aftermarket parts, processing orders, and ensuring timely delivery of products.You will manage day-to-day shipping and receiving operations, as well as maintain inventory levels to ensure smooth business operations.

Key Responsibilities

Respond to customer inquiries regarding parts and services in a professional and timely manner; Insert customers' orders, provide quotes and follow-up on back orders and perform invoicing; Conduct necessary research using various sources of information, document, and update prices to facilitate future searches; Supervise the storage and distribution of parts while maintaining appropriate stock levels; Establish procedures and policies to ensure data accuracy, order tracking, and adherence to delivery timelines; Assist in purchasing activities and coordinate order deliveries; Require quotes to vendors, generate PO, monitor delivery times and receiving; Perform receiving/shipping duties from material handling to system updates; Manage inventory control, including daily cycle counts; Perform light local pick-ups (Driver's Abstract required).

Profile

Apprentice/Journeyman, Part Technician or equivalent experience; In-depth knowledge of logistics processes, inventory management, and ERP software; Proficient in Microsoft Office and knowledge of JD Edwards , RF Smart and Gen Alpha (assets); Technical knowledge in the automotive field, or preferably in the machinery industry (hydraulic & electrical); Basic accounting skills and an understanding of inventory management; Fluent in English; knowledge of French is an asset; Strong communication skills, with a focus on customer service; Good analytical and problem-solving abilities; Ability to work well independently and as part of a team.
Job Types: Full-time, Permanent

Additional pay:

Overtime pay
Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person