Job Description

At Western Tractor, we're committed to delivering the right part at the right time, every time. We're looking for a passionate and detail-oriented Parts Technician to be part of our growing team. If you enjoy helping customers find exactly what they need, we want to meet you!





Customer Service Excellence: Assist customers at the parts counter by understanding their needs and efficiently locating the correct parts to get them back up and running.



Master Diagnostics: Read and interpret parts diagnostics, diagrams, and technical drawings to ensure precision in every order.



Utilize Technology: Navigate computerized inventory systems and parts libraries to track down the perfect part.



Handle Special Orders: Follow up on special orders and keep customers informed as soon as their parts arrive.



Merchandising Support: Help create and maintain eye-catching merchandising displays that showcase our parts and promotions.



Promote Our Specials: Actively promote dealership specials and merchandising campaigns, boosting sales and customer satisfaction.



Customer Satisfaction: Ensure every customer feels valued and appreciated, creating a welcoming atmosphere at all times.









### Requirements


Education: Journeyperson Parts Technician designation or equivalent experience is an asset.





Experience: A minimum of 2 years' experience within a Parts department. Previous John Deere agricultural equipment and product experience is an asset.





Technical Skills: Experience using online inventory systems and standard desktop applications including Microsoft Office and other browser-based programs, along with a demonstrated understanding of sales processes.





People-Focused: Strong interpersonal skills with experience connecting with customers and establishing rapport.





Soft Skills: Strong time management, ability to be adaptable, problem solving, and attention to detail.





Physical Capability: Ability to perform physically demanding tasks, including lifting, carrying, pushing, and pulling moderate to heavy loads, as well as prolonged periods of standing and walking.





Valid Driver's License: You'll need this for parts deliveries.









### Benefits


Training and Development: We keep our team current by investing twice as much in training as any other John Deere dealer in Southern Alberta both inside and outside of our dealership.





Paid Time Off: Recognizing the importance of work-life balance, we provide you with paid time off beginning at 3 weeks in your first year of employment.





Sponsorship: Take advantage of our sponsorship opportunities to help you hone your skills and accumulate on-the-job hours and experience toward your Apprenticeship.





Benefits: We provide comprehensive health benefits to keep you and your family healthy along with an employer-matched Registered Retirement Savings Plan.





Compensation: You'll enjoy competitive compensation, incentive programs, and opportunities for advancement.





Equipment: We supply the equipment and technology needed to excel in your role, including an annual boot and tool allowance.







Join us in revolutionizing the future of agriculture - where your skills have a direct impact on the success of farmers and the sustainability of our industry. We can't wait to welcome you to our team! •Have questions? Send us an email at human.resources@westerntractor.ca•