Parts Support Coordinator
Winnipeg, MB, Canada
Job Description
JOB RESPONSIBILITIES:
- Supporting dealer/distributor and internal customers via phone and email with regards to order status, tracking, and technical requests
- Order entry including EDI orders
- Assist in developing daily shipping and work schedules to ensure efficient operations throughout the Distribution Centre
- Monitor backordered items and expedite delivery creation and shipment of needed products
- EOP order entry and credit approval
- Tracking distributor and dealer orders, allocation and shipments
- Prepare daily customer invoices for mailing
- Share in responding to after hour's emergency parts request (evenings, weekends and holidays during peak harvest season)
- Comply with the organizations environmental, health and safety, recycling, sustainability efforts and quality assurance policies and standards
- Other duties as assigned
- College degree with a major in Business, Logistics, or related program
- Minimum one to two years working in a distribution environment dealing with order entry, tracking and customer service
- Experience with Microsoft Office products required
- Customer support experience
- Good telephone etiquette skills and active listening
- Strong numerical and logical analytics skills
- Excellent communication and organizational skills
- Strong ability to manage multiple tasks through effective prioritization
- The ability to take the initiative and problem solve
- Mechanically inclined with a strong mathematical proficiency
- 8 hour shift
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Job Detail
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Job IdJD2036638
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWinnipeg, MB, Canada
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EducationNot mentioned