Parts Specialist/customer Service

Red Deer, AB, Canada

Job Description


Great company. Great people. Great opportunities.
As a Parts Specialist/Inside Sales at United Rentals, you will be responsible for supporting the parts department and front counter, including the maintenance of sufficient inventory levels to meet projected parts needs of customers and the branch\xe2\x80\x99s service department. You will also respond to requests from customers for rental quotes, create rental agreements and take payment. This is a permanent full time role including the following:

  • Full benefits
  • 2 weeks vacation + extra wellness day
  • Paid sick time
  • Potential for OT
  • Paid training, PPE and apparel
  • Opportunities to move up
  • Industry leader in safety
Additional duties include the following:
  • Purchase parts from manufacturers and suppliers; acquire parts from other branches as-needed to maintain and replenish inventory
  • Process external and internal parts orders by completing invoices, updating inventory records, verifying customer credit and shipping parts as needed
  • Advise Management on parts activities, future trends and matters which affect the efficiency of the department regarding customer relations
  • Maintain current parts manuals, catalogs, literature and price lists for all equipment sold by the company
  • Answer phone, email and walk in requests for rental equipment
  • Create quotes, rental agreements and assist with other customer service tasks
  • Other duties assigned as needed
Job Requirements:
  • High School diploma or equivalent
  • Valid driver\'s license with acceptable driving record
  • 2+ years of retail exposure
  • Heavy equipment knowledge is preferred
  • Proficiency in Microsoft Office and ability to use technology tools to increase performance efficiency
  • Superior customer service, teamwork and verbal/written communication skills
This position is deemed Safety Sensitive for purposes of United Rentals\xe2\x80\x99 policies and procedures. At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization \xe2\x80\x93 and we\xe2\x80\x99re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future. What\'s in it for you? U.S. Full Time roles: Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities. U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities. Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.
  • Offered for full time roles, non-full time eligibility in select provinces.
United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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Job Detail

  • Job Id
    JD2119793
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Red Deer, AB, Canada
  • Education
    Not mentioned