Job Description

Location:

Burlington, ON

Department:

Parts & Service

Reports To:

Service Manager

About CanLift

CanLift Equipment Ltd. is one of Ontario's largest independently owned aerial lift and material handling equipment rental companies. Recognized as a

Great Place to Work

, we pride ourselves on delivering exceptional service while fostering a supportive and growth-oriented workplace culture.

Position Overview

The

Parts & Service Coordinator

plays a key role in ensuring the smooth daily operations of the Service and Parts Department. This position is responsible for coordinating service requests, supporting technicians, managing parts orders, and maintaining accurate records in our operating system. The ideal candidate will be organized, customer-focused, and eager to learn in a fast-paced environment.

Key Responsibilities

Act as the first point of contact for service inquiries from customers and internal teams. Coordinate work orders, schedule service jobs, and communicate with shop and road technicians. Order, track, and manage parts inventory, ensuring timely availability for service jobs. Accurately enter and maintain records in

POR (Point of Rental)

and other company systems. Provide clear and timely communication to customers regarding service updates, timelines, and costs. Support the Service Manager with administrative tasks such as reports, billing, and documentation. Collaborate with other departments (rentals, sales, logistics) to ensure smooth customer service. Uphold CanLift's safety and quality standards in all service and parts operations.

Qualifications

Previous experience in a service coordination, parts, or administrative support role is an asset. Strong communication skills (written and verbal) with a customer-focused mindset.

Technology savvy

- comfortable using business systems, scheduling tools, and MS Office Suite. Experience with

POR (Point of Rental)

is a significant asset. Ability to multitask, prioritize, and adapt in a fast-paced environment. Strong organizational skills and attention to detail. A

fast learner

who is eager to take initiative and grow within the role.

Why Join CanLift?

Be part of a recognized

Great Place to Work

company. Competitive pay, benefits, and RRSP matching program. Opportunities for growth and career advancement. A supportive, collaborative, and fun workplace culture.
Job Type: Full-time

Pay: $21.00-$24.00 per hour

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off RRSP match
Work Location: In person