Job Description

Job Summary

We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. In this role, you will be responsible for assisting customers with their automotive parts needs, ensuring they receive the correct parts and exceptional service. Your expertise in automotive repair and mechanical knowledge will be essential in providing accurate information and recommendations to customers, while also contributing to the overall success of our dealership.

Responsibilities

Greet customers warmly and assist them with their service and parts inquiries. Schedule and coordinate vehicle service appointments, ensuring timely and efficient service delivery. Provide accurate estimates for parts and services, explaining processes and options to customers. Order, receive, and manage parts inventory, maintaining accuracy and availability. Liaise between customers, technicians, and suppliers to ensure seamless communication. Upsell maintenance and repair services based on customer needs and vehicle assessments. Process payments, maintain accurate records, and handle customer concerns with professionalism. Ensure compliance with company policies and safety standards.

Skills

Strong customer service skills with a focus on building relationships and providing excellent support. Experience in upselling products or services effectively to enhance customer satisfaction. Proficiency in cash handling procedures and point-of-sale systems. Solid understanding of automotive repair processes and mechanical knowledge is preferred. Previous experience working in a dealership environment is advantageous. Ability to work collaboratively within a team while also being self-motivated. Excellent communication skills, both verbal and written, to interact effectively with customers and team members. A background in sales is beneficial for maximizing opportunities within the role.
Join us as a Parts Advisor where your expertise will contribute significantly to our commitment to quality service and customer satisfaction!

Job Type: Full-time

Pay: $38,268.70-$57,545.27 per year

Benefits:

Company events Dental care Extended health care Life insurance Paid time off Store discount Vision care
Schedule:

Day shift Every Weekend Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-07-21
Expected start date: 2025-07-21