Job Description

Centennial Kia in Summerside is looking for an organized, skilled and motivated individual to join our Parts & Service Department!
NOW HIRING:
Parts & Service Advisor
LOCATION: Centennial Kia, Prince Edward Island
HOURS: Full Time, Mon - Fri, 40-45 hours per week.
WAGES: $17.00 - $22.00 per hour + benefits (negotiable based on experience)
THE PERFECT FIT:
We are looking for someone with a positive attitude who is motivated, organized, skilled and has a real interest and knowledge in automobiles and working in a team setting. You will be a key player in the success of our service & parts department, previous experience in the automotive industry and with shipping & receiving of parts is a strong asset.
APPLICABLE SKILLS:

• Strong communication and customer service skills
• Positive mindset
• Organizational abilities and multitasking capabilities
• Automotive knowledge is considered a strong asset
• Problem-solving skills
• Proficiency in computer systems and software
• Effective time management and attention to detail
• Teamwork and adaptability in a fast-paced environment
• Valid Canadian driver's license is required

Note: While experience in automotive service is preferred, we welcome applicants with a customer service mindset and a willingness to learn. Training will be provided for the right candidate.
JOB TASKS:

• Greet and assist customers in a friendly and professional manner, both in person and over the phone.
• Schedule service appointments and manage the service workflow effectively.
• Document customer concerns and vehicle issues accurately.
• Provide detailed information on service options, costs, and timelines.
• Present service recommendations based on inspections and diagnostics.
• Communicate with technicians and team members to ensure timely repairs.
• Coordinate with the parts department for necessary components.
• Keep customers updated on repair progress and address any concerns.
• Assist with customer concerns alongside the Service Manager.
• Provide shuttle service for customers.
• Provide accurate estimates for completion times and notify customers of any changes.
• Maintain proper paperwork, including opening and closing repair orders.
• Collect payments and ensure a balanced cash register at the end of each day.
• Maintain a clean and organized work environment.
• Answering parts inquiries and following up with customers.
• Receive/ billing of parts inventory.
• Maintaining parts inventory levels.

WHY WORK WITH CENTENNIAL?

• Customer-centered culture
• Supportive and team-oriented environment
• Professional training and development opportunities
• Competitive wages
• Company matching RRSP
• Group health/dental/insurance coverage
• Employee discounts
• Opportunities for career advancement

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 46-year track record of success. Join our team and be part of our growth story as we operate six new vehicle dealerships, eleven Carstar collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.
We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.