Job Description

Founded in 1904, Thomas Skinner stands as Western Canada's leading distributor of industrial metalworking and machine shop supplies. With four locations (Vancouver, Edmonton, Calgary and Winnipeg) across the region, we offer a comprehensive selection of products from top-tier manufacturers of CNC (Computerized numerical control) and conventional machining tools. Our curated range includes cutting tools, precision measuring instruments, tool holders, abrasives, workholding equipment, bandsaws, cutting fluids, and other essential machine ship supplies. Backed by a dedicated team of local technical sales, service, and operations professionals, we are committed to providing unparalleled after-sales support. We are also looking for a professional Parts Salesperson to join our BC team and help us continue leading in today's competitive manufacturing industry.

Job Details:

Provide assistance, guidance and problem solving to Customer inquiries which come from both end users and our own field Service Technicians. Source, quote and follow up on parts requests. Verify parts using Supplier bill of materials where applicable. Process orders internally and place purchase orders with Suppliers. Follow up with Suppliers. Follow up with freight forwarders. Keep updated on Supplier bulletins and parts/service related issues. Involvement in Departmental meetings as required. Hours are 8-4:30pm, Monday to Friday.

Qualifications:

2-3 years customer service experience (preferably in the automotive, heavy duty or mechanical parts industry). Mechanical aptitude is an asset Strong computer skills (MS office Suite, web searching & typing skills). Specific industry experience or parts training would be excellent but we are willing to train the right person.
If you pride yourself on providing excellent customer service with a great attitude and consider yourself a team player, then we would like to hear from you. Please submit your resume with the subject "Parts CSR-BC".

We appreciate everyone's interest but only those candidates to be interviewed will be contacted.

Job Types: Full-time, Permanent

Pay: $52,000.00-$58,000.00 per year

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off
Ability to commute/relocate:

Richmond, BC: reliably commute or plan to relocate before starting work (required)
Experience:

Technical Customer Service: 2 years (required)
Work Location: In person