We are currently seeking a Parts Person to join our Peterbilt dealership in Ottawa, ON. The Parts Person is responsible for aiding customers in finding necessary parts, offering pricing information, and processing online parts orders. The position entails executing parts inventory duties that bolster our Parts Business by supporting warehouse operations. This role reports to the Parts Manager, working collaboratively to deliver optimal outcomes for customers.
Duties & Responsibilities
Problem solving
Unloading, receiving, and storing incoming parts and other materials in the warehouse and yard
Locate parts and other materials, and ship to customers and other branches
Provide assistance to branch service technicians as required
Place inventory stock orders
Make inventory and bin adjustments
Accurately and completely document and report all shipping, receiving, inventory, and stock information
Use parts and warehousing equipment and computer systems
Other duties as required
#LI-onsite
Required Skills
Effective Customer Service skills and able to build lasting partnerships with customers both over the phone and in person
Flexible work schedule to accommodate peak seasons; including working shift, weekends and holidays as required by operational needs.
Must be able to lift up to 50 pounds
Proven leadership and decision making skills required.
Ability to work without direct supervision.
Must be able to work in a high pressure environment safely.
Strong communication skills with the ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and company policies and procedures
Ability to effectively present information and respond to questions from co-workers, managers, customers and the general public.
Effective problem solving skills
Required Experience
Solid foundation of parts/warehousing knowledge and skills
Previous experience in the parts industry preferred
Journeyperson Certification is considered an asset
Experience working within the Heavy Duty Truck, fabrication and/or manufacturing industry considered an asset but not required
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