Job Description

Bull Dog Truck Centre is currently accepting applications for a Parts Counter Person to be part of our Brandon team, in a full-time permanent capacity.

This will be a Monday-Friday day shift

We are selectively looking for applicants with the right experience and work ethic to fit our company and join our growing team

Summary

Sells parts to all customers, over the counter, through the shop or on the phone.

Essential Duties

Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Pulls orders for delivery, making sure all parts are tagged. Follows up on back-ordered parts. Verifies will-call and back-order items weekly so they can be returned to the vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Keeps orderly records of all repair orders, invoices, and special-order parts. Sets up orders for daily shipment, delivery or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered. Cleans computer terminals and printers daily. Participates in all training programs that are made available. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance. Some shipping duties will be required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Tuition reimbursement Vision care
Schedule:

8 hour shift Day shift Monday to Friday
Ability to commute/relocate:

Brandon, MB: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Job Types: Full-time, Permanent

Pay: $25.00-$34.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday
Experience:

previous: 2 years (preferred)
Language:

English (required)
Work Location: In person