Minimum Grade 12 or equivalent
Possession of a related post-related education and/or background in agricultural equipment parts are definite assets
Previous experience with EZ Parts or other parts order system is preferred
Minimum 2 years a customer service capacity
Ability to read blueprints and good understanding of vehicle parts
Must be customer focused and possess excellent communication and phone skills
Proficiency in Microsoft Word and Excel and Electronic Cataloguing
Good problem solving skills and the ability to work in a busy office environment
Responsibilities:
Assist Tractor Dealers with parts orders
Determine availability, provide pricing, complete appropriate paperwork, coordinate shipping
Resolve issues and/or discrepancies
Manage all return procedures and related administrative functions
Provide exceptional customer service
Job Types: Full-time, Permanent
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care
Application question(s):
How much experience do you have with looking up parts in a parts catalogue?
Experience:
vehicle parts knowledge: 1 year (required)
Customer support: 2 years (required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.