Job Description

Description

This Parts Advisor Position Features:
Etobicoke, ON
Day shift
$45000-$55000 per year

Perks
Permanent Role
Benefits after 3 months
Well known Dealership

Responsibilities
-Efficiently helps customers choose parts and provides internal and external customers (retail and shop) with high quality services.
- Answers telephone calls, indicates prices and provides any other information.
- Ensures that internal requests for parts are invoiced on the service department work order.
- Receives payments from retail customers and obtains credit authorisation.
- Grants credit for returned parts, ensuring that there is an initial invoice or invoice number, in order to confirm the purchase and the price.
- Checks files containing orders to be picked up by customers and pending orders, on a weekly basis.
- Ensures that all uncollected items no longer in demand are returned to the suppliers or stocked.
- Reviews body shop estimates to ensure that parts ordered are appropriate and that the prices match those on the estimates.
- Organises and fills orders out of the stock.
- Organises orders to be delivered to the body shop and ensures that all parts are labelled with the name of the customer and the job number.
- Organises orders for shipping or delivery purposes, or for daily pickup.
- Labels returned parts to be replaced, as well as parts to be recycled, in keeping with the manufacturer\'s policies.

Requirements
-1+ year of Service Advisor experience
-2-3 years of previous administrative experience
-Excellent Communication and Interpersonal Skills

AppleOne