Job Description

Wizard Lake Marine Kelowna is a premium tow-boat dealership known for exceptional customer experience, technical expertise, and a team-oriented culture. We support some of the top brands in the world and operate a high-paced, process-driven service department built on communication, accuracy, and efficiency.

We are looking for a

Parts Advisor

to join our growing team and help deliver a seamless service experience for our customers.

Parts Advisor (Full-Time)

Position Overview:

Wizard Lake Marine is seeking a skilled Parts Advisor to join our team. The ideal candidate plays a key role in ensuring efficient service workflow, accurate parts ordering, inventory management, and customer satisfaction. You'll work closely with service advisors, technicians, sales, and clients to ensure the right parts are sourced quickly and accurately.

Key Responsibilities:

Assist customers and technicians with parts inquiries, availability, pricing, and recommendations Accurately order OEM and aftermarket parts (PCM, Indmar, Ilmor, Lenco, Boatmate, etc.) Manage parts inventory levels, stock counts, returns, warranty parts, and seasonal inventory transitions Maintain organized parts storage and labeling systems Support the service department with parts needed for repair orders and diagnostics Create work orders, invoices, and special orders in dealership software Communicate lead times and manage expectations with customers and internal teams Help maintain a clean, efficient, and process-driven parts department Participate in dealership events and peak-season operations as required

Qualifications:

Prior parts or service department experience (marine, automotive, powersports, or related) Strong organizational skills and attention to detail Ability to work in a fast-paced, seasonal environment Familiarity with marine engines and tow-boat components is an asset Comfort with dealership management software (CDK, Ideal, Lightspeed, etc. -- or willingness to learn) Strong communication and customer service skills Team-player attitude with a desire to grow within the company

What We Offer:

Competitive wage based on experience ($21- $28 ) Full-time, year-round employment A supportive, close-knit team culture Growth opportunities within the dealership
Job Types: Full-time, Permanent

Pay: $21.00-$28.00 per hour

Benefits:

Company events Dental care Extended health care On-site parking Paid time off Store discount
Experience:

marine/automotive: 2 years (preferred) parts : 2 years (preferred) customer service: 2 years (preferred)
Work Location: In person