Job Description

If you are looking to join one of Canada\'s fastest-growing companies, goeasy is the place for you! Certified as a Great Place to Work\xc2\xae, recognized as Canada\'s Most Admired Corporate Cultures, the GTA\'s Top 100 Employers, one of Canada\'s Top 50 Fintech\'s and North America\'s Most Engaged Workplaces - we want the best and brightest to join our team!

We are looking for a Partner Support Trainer to join our Partner Support team. Partner Support is the front-line customer service department that interacts with our Partners. This is a business-to-business role that supports the successful onboarding of LendCare partners on to our technology platform.

Primary Responsibilities:

• Deliver initial Training Sessions with external Partners (B2B) demonstrating LendCare\'s technology platforms
• Host webinar-style learning sessions for mass audiences from associates to senior managers
• Prepare, conduct, and complete post-training duties
• Act as a Subject Matter Expert of LendCare\'s products, services, and proprietary technology platform

Secondary Responsibilities:

• Develop customized training collaterals, assets, and documentation
• Conduct internal training sessions for new and exisisting staff
• Provide world-class customer service during every customer interaction.

Requirements:

• Experience in training, development, and coaching in a sales or call center setting
• Background in end user training for a software or application is a plus
• Strong presentation skills and an excellent communicator
• Adaptable in fast-paced work environment
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Fulltime availability to work in-person in our office in Pickering, ON; Monday to Friday 9AM - 5PM

About Us:

We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.

LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 6,500 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why join us:

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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