Job Description

Overview

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world\'s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work\xc2\xae; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• Autonomous - We encourage and trust your decision making skills
• Progressive work environment- If you have skills to prove we have all ladders for you to grow
• Flexible - We believe in results
• Innovative - All ideas matters
• Inclusive - Everyone is Included and everyone wins
• We work hard and party even harder

About the job

Business Partners are a critical part of our go-to-market strategy. In particular, services based companies that develop innovative solutions on the Cloud Platform, guide and accelerate clients\xe2\x80\x99 journey to the cloud, and help our customers unlock new factors of differentiation through game changing technologies such as containers & microservices, Artificial Intelligence, and Machine Learning.

This strategic partnership covers the client\xe2\x80\x99s Cloud Platform and Workspace. In this role you will drive the execution of our joint business plan for North America. This includes organizing and conducting sales & technical training, managing demand generation initiatives, making and developing connections between our sales and technical teams, running creative sales contests, driving deal progression and cloud consumption.

Base Salary - $75,000 per year

Benefits & Perks

• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs
• Positive and supportive environment
• Weekly Friday socials, trivia nights, games, and movie outings.
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

• Fixed schedule from Monday to Friday, 9 hrs. shift from 9 AM to 6 PM, open to flexible hours working with clients across the globe.

Location

• Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
• Hybrid setup, working from client office (based in Toronto) and employer location (based in Toronto)

Qualifications

Who are we looking for?

• Bachelor\'s degree or equivalent practical experience.
• Experience with public cloud solutions across Software-as-a-Service, Platform-as-a-Service and Infrastructure-as-a-Service markets.
• Experience with partner ecosystems, agile partners, mid-tier integrators and global system integrators.

Preferred Qualifications:

• Bachelor\'s Degree, preferably in Information Systems, Engineering, Business, Marketing, or Experience with hyperscale cloud computing.
• Experience collaborating with cloud partners.
• Experience in consultation delivery with enterprise software engagements.
• Excellent partner/channel pipeline development and management skills, with proven ability to deliver Go-to-Market strategies.
• Understanding of foundational cloud technologies (e.g., network, compute, database, middleware, visualization, etc.).

Responsibilities

• Help the vendor partner to grow its Cloud resale and service businesses.
• Be the Client\'s evangelist for partner vendor
• Develop an extensive network across partner vendor\xe2\x80\x99s company.
• Connect the right people from client and vendor partners.
• Organize and administer our overall communication strategy with vendor partner, including publishing regular newsletters and customer win wires.
• Coordinate the process and activities for partner training and certifications.
• Organize and lead on-going account mapping development.
• Support sales play execution and associated closed loop feedback progress.
• Drive Partner Sourced Pipeline through Partner Advantage.
• Support execution of quarterly marketing initiatives.
• Provide support for vendor partner on various Cloud partner programs and offerings, including Deal Accelerator Funds, Partner Services Funds, Deal Registration, Deal Referral, and Rebates.
• Provide order management support.

Teleperformance