Job Description

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Overview

At KPMG, you\xe2\x80\x99ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The opportunity

The Client Administration function is a vital part of the firm\xe2\x80\x99s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.

KPMG is looking for an Administrative Assistant who can provide support on a range of activities:

• Maximize the value of Partners time by proactively identifying and taking accountability for all administrative matters.
• Understand business needs, manage service delivery, mitigate issues, and bring solutions.
• Understand KPMG business processes and proprietary systems in order to execute, or effectively delegate, work.
• Operate with a large degree of autonomy and independently complete high quality work to meet established goals.
• Handle highly sensitive and confidential information requiring a high level of discretion.

What you will do

• Client Relationships - Ensures all client communications are responded to in a timely fashion.
• Independently actions on routine enquiries and escalates complex client enquiries to appropriate parties based on knowledge of practice/structure and work process.Professionally interacts with clients as directed
• Inbox Management - Monitors Partner\xe2\x80\x99s email inbox as directed by Partner. Flags and prioritizes based on urgency and subject matter
• Calendar Management \xe2\x80\x93 Pro-actively looking ahead and Manage Partner\xe2\x80\x99s calendar/schedule, maximizing the best use of their time by managing requests and commitments through sorting, filtering and prioritizing requests, while ensuring deadlines are met. Proactively and independently identifies, resolves, and manages calendar conflicts
• Marketing \xe2\x80\x93 Works with marketing team assisting where required; email distribution, client event communications. Manages Partner\xe2\x80\x99s contacts, opportunities, and compliance with Canadian Anti-Spam Legislation ensuring they are current. May manage or support proposal process in collaboration with marketing resources. (needs to have thresholds for Marketing support for proposals)
• Communication \xe2\x80\x93 Creates, reviews, and distributes various communications for Partners. Handles routine communications on behalf of Partners and reports on actions taken
• Reporting \xe2\x80\x93 Manages regular and ad hoc reports as requested
• Document preparation - Assists Partners with coordinating, creating, preparing, editing, and proofreading all standard and non-standard documents, reports, presentations, and correspondence using MS Office suite
• Meeting support \xe2\x80\x93 Attends internal meetings as requested by Partners, takes meeting minutes, and summarizes action items. Follows-up on action items following the meeting
• Travel Management \xe2\x80\x93 Handles complex travel arrangements and reservations as required, both domestic and international, including handling business visas and other explanation, clarification, and diplomacy
• Meeting Management \xe2\x80\x93 Coordinates and manages the scheduling of client meetings, leadership meetings, and events (conference calls, video conferences, in person, etc.). Plan and organize meetings and events as required including logistics/securing meeting space, catering, and document prep. Compile, transcribe, and distribute minutes of meetings when required and follows up on action items
• Expense/Time reporting \xe2\x80\x93 Completes, reconciles, and ensures timely submission of time and expense reports for the Partner
• Provides backup support to other administrative assistants as needed
• Acts as a liaison between partners and Delivery Centre, on Risk Management requirements as applicable

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.
What you bring to the role

• College diploma or an equivalent combination of education/experience in administrative assistant skill set.
• Minimum 5 years administration experience.
• Good judgment and analytical skills.
• Excellent written and communication skills.
• Ability to work independently.
• Advanced skills with MS Office Products. In particular, Outlook, Excel, and PowerPoint etc.

Keys to your success:

KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

Providing you with the support you need to be at your best

For more information about KPMG in Canada\xe2\x80\x99s Benefits and well-being, click .
Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click .

For general recruitment-related inquiries, please contact the HR Delivery Centre at .

If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at or phone: 416-777-8002 or toll free 1-888-466-4778.

KPMG