Job Description

About Black Literacy Code

Black Literacy Code (BLC) is a Black-led, Black-serving nonprofit organization dedicated to cultural education, employment empowerment, and youth leadership. Through culturally grounded programming, BLC supports Black youth facing barriers to employment by providing training, wrap-around supports, and access to meaningful work opportunities.

Position Overview

The Participant Intake & Support Specialist is responsible for managing the full participant journey from intake to program completion. This role focuses on recruitment support, intake assessments, case management, attendance tracking, and coordination of wrap-around supports to ensure youth remain engaged and supported throughout the program. The Specialist plays a critical role in identifying barriers, responding to participant needs, and maintaining accurate documentation required for reporting.

Key Responsibilities

Coordinate participant recruitment support and intake processes Conduct intake assessments to identify employment barriers, support needs, and eligibility Develop and maintain individualized participant support plans Track attendance, participation, and engagement throughout training and QEO phases Provide ongoing check-ins and case management support to youth participants Coordinate participant supports including transportation, meals, emergency assistance, and referrals Support youth navigating personal, financial, or mental health challenges in collaboration with external providers Maintain accurate case notes, documentation, and participant records Support data collection and reporting requirements Collaborate closely with program staff to support retention and successful outcomes

Qualifications

Experience in youth services, social services, employment programs, or case management Strong understanding of barriers faced by Black, racialized, newcomer, or underrepresented youth Experience conducting intake assessments and managing confidential information Knowledge of trauma-informed, culturally responsive, or anti-oppressive practices Excellent organizational, communication, and documentation skills Ability to manage multiple participants while providing individualized support

Why Join BLC

This role offers the opportunity to make a meaningful impact by supporting Black youth through every stage of their employment journey. You will be part of a mission-driven team committed to equity, care, and high-quality program delivery.

Job Types: Full-time, Fixed term contract
Contract length: 15 months

Pay: $30.00-$35.00 per hour

Expected hours: No more than 40 per week

Work Location: In person