Job Description

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SECURTY OFFICER

Position Summary

Under the general direction of the Regional Security Manager - Atlantic, Security Officer is responsible for protecting the Company assets while being a welcoming ambassador to the Casino. Security Officers will protect all guests and team members against theft, fraud, vandalism and abuse while delivering the highest level of service and respect to patrons and colleagues. This position will perform several varying duties throughout their shift, including controlling access to the facility and sensitive areas, escorting visitors, assisting departments, lost and found, and monitoring and recording within a daily log and assigned notebook. They may also be required to provide first aid and medical attention. Security Officers ensures adherence to the Company policies and procedures, motivates and leads by example and supports Great Canadian learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; preparing written and electronic statements.
• Enforcing restricted access by unauthorized persons;
• Observing transactions, slot drops, chip fills and transferring items to Lost & Found;
• Performing identification checks to any guest who appears under 30;
• Referring disputes to the Security Supervisor;
• Conducting regular patrols of the interior and exterior of the property as assigned;
• Escorting guests and team members;
• Performing crowd control as directed;
• Attend to first aid incidents;
• Assisting Security Supervisor with enrolling guests in the Self-Exclusion program;
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• High School diploma or equivalent required, post-secondary education an asset;
• Two (2) years of experience working with the public in a service role or in the service industry;
• Excellent problem solving and conflict resolution capabilities;
• Previous experience or training in security an asset;
• Must have a valid class driver\'s license;
• A current First Aid/CPR certification;
• Ability to successfully obtain a Responsible Beverage certification;
• Inquisitive, investigative mind, able to identify suspicious behaviors /transactions and make sound judgments based on this;
• A willingness to learn, develop and achieve new skills for personal and professional development;
• Computer literacy in MS Office;
• Able to organize data with great accuracy;
• Knowledge of privacy legislation an asset;
• Self-motivator and ability to inspire other team members in enhancing the guest experience within the entertainment business;
• Ability to multi-task and prioritize;
• Ability to follow rules, regulations, policies and procedures at all times;
• Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure;
• Ability to successfully obtain and maintain a Gaming Registration within applicable province (New Brunswick).

Work Environment Considerations

• Regular casino environment, standing and walking for long periods of time, fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise
• The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including evening or weekend shifts.

What\'s in it for you?

Great Canadian\'s Compensation and Total Rewards Program is designed to ensure that performance, compensation and rewards are linked in a fair and equitable manner. The Company\'s Compensation and Total Rewards Program strives to ensure that:

• The Company\'s Total Rewards Package is competitive within the industries and areas in which we operate.
• Extended Health benefits eligible at 3 months of employment
• The salary range for Security Officer is $18.00 - $19.00 per hour depending on experience with Salary increases and career advancement opportunities.

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

Casino New Brunswick

Get your game-face on! Spanning 24,000 square feet, our dynamic Casino is a hotbed of excitement. Our facility includes a multi-purpose Entertainment and Convention Centre, as well as a full-service Hotel. You\'ll find an atmosphere that is a unique mix of friendliness and excitement in a modern entertainment complex. We\'re all about providing incredible experiences for our guests and our team members. That\'s why we do our best to cultivate a positive culture, empower our team members to grow their skills and provide opportunities for team member growth, because we know it\'s our people who make Casino New Brunswick the place to be.

Great Canadian Gaming