Job Description

About Us

: We are a dynamic, multidisciplinary healthcare clinic in Mount Pearl, offering Chiropractic, Physiotherapy, Massage Therapy, Counselling and Kinesiology services. We are looking for a

Receptionist/Office Assistant

to be part of our front office team.

As a receptionist in an allied health clinic, you will be responsible for supporting the day-to-day operations of the clinic, including patient coordination, providing excellent customer service and keeping the clinic clean. Your role will be critical in ensuring a smooth clinic experience for both patients and staff.

Position Details

:

Type

: Part-time

Hours

: Monday to Thursday 3-7pm, Saturdays 9-1pm

Compensation

:

$18.00 - $19.50 per hour

depending on experience

Experience

: At least 1 year in a receptionist/administrative role in a healthcare setting (preferred)

Responsibilities

:

Greet and welcome patients in a courteous and professional manner Schedule patient appointments, including follow-ups and cancellations Answer and direct phone calls and emails promptly, maintaining a professional tone Process patient payments and handle billing inquiries Assist patients with completing forms and provide information on services offered Maintain patient confidentiality in accordance with clinic policies and relevant laws Update patient records and file documentation according to clinic procedures Ensure the reception area is clean, organized, and welcoming at all times Assist with administrative tasks, including organizing and ordering office supplies and handling cash Maintain and operate clinic software systems (e.g.,

Telus Portal

,

Jane App

) Communicate effectively with healthcare professionals regarding patient needs and concerns

Ideal Candidate

:

1 year

or more experience as a receptionist, preferably in a healthcare setting Strong communication skills, both in-person and over the phone Proficient in Microsoft Office, Google Suite and general office technology Detail-oriented, with the ability to manage a variety of tasks in a fast-paced environment Knowledge of clinic management software such as

Jane App

or

Telus Portal

is a strong asset Enthusiastic about health and wellness and helping patients achieve their goals
Job Type: Part-time

Pay: $18.00-$19.50 per hour

Expected hours: 16 per week

Benefits:

Casual dress Company events On-site parking
Application question(s):

Do you have experience working in a healthcare clinic? Do you have experience working with Jane App or Telus Portal?
Experience:

Administrative: 1 year (preferred)
Work Location: In person