Job Description

Position Overview:

We are seeking a dedicated and personable individual to join our team as a

part-time staff member

at Anytime Fitness Maples. This position is 8 hours per week with fixed shifts (listed below). The role focuses on providing exceptional service to our members, maintaining a clean and welcoming environment, and assisting with membership sales and general administrative duties.

This position is key to enhancing our members' experience and ensuring our gym operates smoothly and professionally.

Hours (8 hrs/week):

Saturdays: 11 AM - 3 PM Rotating weekday shift: Week 1: Wednesday 3 - 7 PM Week 2: Friday 3 - 7 PM
(and repeat)

Responsibilities:

Customer Service:

Greet members and guests warmly, address questions, provide facility tours, and support members with their needs.

Facility Maintenance:

Maintain cleanliness and organization of all areas, including workout areas, locker rooms, and common spaces, ensuring a safe and inviting environment.

Membership Sales & Lead Follow-Up:

Assist in signing up new members, answering membership inquiries, and calling potential leads to encourage membership sign-up.

Front Desk Management:

Answer and direct phone calls, manage member check-ins, respond to emails, and handle general administrative tasks.

Social Media Engagement:

Brainstorm and help create content on social media to engage current members and attract new ones. Promote upcoming events, share fitness tips, and celebrate member achievements.

Member Engagement:

Build rapport with members, encourage participation in gym activities, and support a positive gym culture by fostering connections.

Desired Experience:

Customer Service:

Previous experience in a customer-facing role (reception, retail, hospitality) is preferred, with a focus on delivering friendly and professional service.

Sales and Communication:

Experience with phone communication, customer engagement, and membership or sales-related roles is advantageous.

Basic Computer Skills:

Comfortable with general office software and tools, including email, social media, and membership management systems.

Cleaning and Maintenance:

Familiarity with cleaning or maintaining a workplace is a plus, as maintaining a spotless gym environment is a key part of the role.

Fitness Experience:

Having experience with working out and/or fitness is a huge plus and will be considered heavily.

Benefits:

Free Anytime Fitness gym membership, providing full access to our facility and amenities.

Ideal Candidate Profile:

A proactive and positive individual with excellent communication and organizational skills, who is passionate about fitness and customer service. The ability to multitask, engage members, and maintain a high standard of cleanliness is essential. This role offers the opportunity to make a direct impact on member satisfaction and the success of our gym.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

Flexible schedule On-site parking Store discount
Education:

Secondary School (preferred)
Experience:

customer service: 1 year (preferred) fitness or gym: 1 year (preferred)
Work Location: In person