Customer Service Associate Type of Employment: (Part Time) Location: Prince Albert, Saskatchewan With its Corporate office is in Red Deer, Alberta and its Regional office is in London Ontario, Peavey Industries LP is the corporate parent to retail brands Peavey Mart, MainStreet Hardware, and Ace Canada. We are 100% Canadian owned and operated. Peavey is an engaging workplace. We are proud to promote from within and provide training to make this possible. We offer comprehensive benefits. Committed to Canadians, connected through communities. Job Overview: The Customer Service Associate is a customer service specialist. Customer Service Associates are responsible for advising customers and processing customer purchases/returns. When not attending to a customer, the Customer Service Associate stocks shelves, assists in setting up displays, prices product, and maintains the cleanliness of the store. Ideal Candidate: The ideal candidate has experience working with the public and has excellent customer service skills. Responsibilities \xc2\xb7 Warmly approaching and greeting customers. \xc2\xb7 Advising customers on products and suggesting solutions to their needs. \xc2\xb7 Providing a high level of customer service. \xc2\xb7 Encouraging further business by thanking customers and asking for them to come back. \xc2\xb7 Help customers with concerns and put them in contact with a Supervisor as needed. \xc2\xb7 Answering the telephone in a warm and friendly manner \xc2\xb7 Learn and maintain a product knowledge of store merchandise \xc2\xb7 Helping to set up displays as directed by store management team \xc2\xb7 Provide customer carry outs and load products for customers. Use Team Lift when needed. \xc2\xb7 Weigh, measure, and cut merchandise to fill customer orders. \xc2\xb7 Establishing/identifying prices for items \xc2\xb7 Keying or scanning merchandise for customer purchase \xc2\xb7 Total and receive payment for merchandise \xc2\xb7 Issue receipts, refunds, credits, or change due to customers per policy \xc2\xb7 Ensuring proper return and refund policy is followed, including Management sign-off \xc2\xb7 Wrapping or bagging merchandise purchased by the customer \xc2\xb7 Count money in cash drawers at the beginning of shifts to verify accuracy \xc2\xb7 Manager on duty verifies opening and closing cash counts \xc2\xb7 Stocking/Re-stocking merchandise as needed \xc2\xb7 Maintaining cleanliness of the store and checkout area \xc2\xb7 Merchandising, pricing and tasking the point of purchase area when there are no customers in line \xc2\xb7 Help with receiving on an as needed basis \xc2\xb7 Use safe work procedures while setting a good example to fellow employees \xc2\xb7 Carry out work in a manner that will not create a hazard to themselves or others \xc2\xb7 Work with co-workers and members of the Safety Committee to help create a safe working environment by making safety suggestions and recommendations \xc2\xb7 Report any accidents, incidents, near misses, injuries, and/or occupational health concerns to a safety committee member \xc2\xb7 Follow Peavey Industries LP medical and first aid procedures \xc2\xb7 Positively communicate and demonstrate the company\xe2\x80\x99s Core Values Qualifications \xc2\xb7 On the job training or previous experience Employee Perks (FT/Permanent) \xc2\xb7 Employee Ownership Program \xc2\xb7 Employee Discount \xc2\xb7 RRSP Matching Program \xc2\xb7 Competitive Group Benefits \xc2\xb7 Inclusive work culture \xc2\xb7 Laid back atmosphere \xc2\xb7 Work-life balance *Only those selected for an interview will be contacted. Job Types: Part-time, Permanent Benefits:

• Store discount

Day range:

• Monday to Friday
• Weekend availability

Experience:

• customer service: 1 year (preferred)

Work Location: One location