Job Description

Parking Lot Attendant - Eastern Health

Starting Wage: $15.85

Reporting to the Management Team, this position will rotate between 3 different parking lot sites and requires reliable personal transportation. Parking Lot Attendants play a crucial role in ensuring smooth operations within the parking facility. This position involves customer service, managing incoming and outgoing vehicles, and assisting the public and staff members with parking-related inquiries.

Responsibilities and Deliverables:

Assist customers in the use of automated parking equipment, recognizing and respecting the individual needs of each customer. Assist customers in person by taking payments for parking, answering questions, and providing directions. Completing minor equipment repairs as required, and minimizing any downtime to parking operation. Cleaning help desk and parking equipment frequently. Actively identify and report any issues with equipment to the supervisor. Patrol parking lots and issue notices for infractions as required. Setting up and taking down mobile signs. Build positive relationships with customers. Note the nature of complaints received by customers, and actively help develop and suggest solutions. Communicate verbally with customers and clients in English. Performs other duties as requested by the Management Team.

Required Qualifications and Competencies:

Minimum of 1 year of customer service experience preferred. High level of interpersonal skills, including poise and diplomacy. Good communication skills, both verbal and written. Strong work ethic and commitment to customer service. Ability to work with a team. Reliable personal transportation.


Concord Parking offers an excellent working environment and the most development opportunities of any parking enforcement company in the country. As a part of Paladin Security Group, we have a coast-to-coast reputation as the Employer of Choice. We have been selected by Forbes as Canada's Best Employers, nominated as Best Place to Work by Glassdoor, one of Canada's Best Managed Companies, and Canada's Most Admired Corporate Cultures.


Concord Parking offers a range of services to Class A shopping centers, office complexes, educational and health facilities, airports, and local governments. Managing over 25,000 parking stalls for clients throughout BC, Alberta, and Newfoundland. Concord Parking has grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies.



Our focus is on providing clients with specialized parking management services that:

Enhance the customer parking experience. Utilize the best in industry technology. Maximize revenue and return on parking assets. Provide clients with highly skilled and motivated personnel.


Our people shape our CARE culture. We believe in creating a work environment where our teams can excel. Apart from our wide range of positions, we offer our employees great benefits, superior training, and promotion from within.


We encourage each of our team to be:

Curious

- seek opportunities to learn and grow.

Accountable

- do what you say and own your behaviors.

Respectful

- take care of one another and celebrate our differences.

Exceptional

- have the courage to be great.


Health and Dental Benefits are available after 6 months of full-time employment.


We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.