Job Description

WHO WE ARE:

Commissionaires Victoria, the Islands and Yukon (CVIY) is Vancouver Island's largest security services company, with over 800 employees. CVIY is a locally owned and operated Not-For-Profit employer with 90% of revenues being returned to staff in the form of benefits, wages, and training. Founded in 1937 to provide meaningful employment opportunities for Veterans, we now employ persons of all backgrounds to protect Canada's critical infrastructures and contribute to the security and well-being of Canadians.

CVIY is proud to offer the best benefits in the industry along with opportunities for promotion within the company, as a community focused, equal opportunity employer.

Location: Oak Bay Division

Position Status: Union

Shift Schedule: Monday to Friday 0800 - 1500 (on-call, casual)

Reports to: Site Supervisor

Starting Wage: $18.96/hr (includes 2.5% RRSP cash)

REWARDS & PERKS

• Exclusive BMO mortgage rates, banking options, and more.
• Opportunities for advancement.
• Free and paid training programs.
• Flexible work schedule - maximize work-life balance!
• Recognition programs.
• Paid sick, vacation and personal needs time-off.
• Group-life, medical & dental coverage.
• Mental health supports and dedicated HR team.
• Free uniform and dry-cleaning reimbursement.
• BC Transit Pro Pass.
• Safety boot reimbursement.
• Personal protective equipment provided.
• RRSP contributions.
• Referral bonuses.
• And more!

POSITION SUMMARY

The Parking Enforcement Officer works under the direction of the Director of Financial Services for Oak Bay. The Parking Enforcement Officer is responsible for investigating parking complaints, and to proactively enforce the District's Streets and Traffic by-law.

The Parking Enforcement Officer is expected to be courteous and engaging in their behaviours while being knowledgeable in all aspects of municipal by-laws relating to parking.

DUTIES AND RESPONSIBILITIES

• Acknowledge, educate, and engage with members of the general public who contact the District to request services in relation to parking issues and concerns.
• Issue Parking Offence Notices and warning tickets.
• Perform clerical and administrative duties as assigned.
• Properly document activities and complaints in Tempest.
• Accountable for the safekeeping and upkeep of equipment and material issued and under their care.
• Work collaboratively with members of the District of Oak Bay to enhance the District's community engagement philosophy and initiatives as they relate to parking issues and concerns.
• Work collaboratively with Oak Bay By-Law and other relevant outside agencies relating to parking issues and concerns.
• Attend court when and as required.

KNOWLEDGE, ABILITIES AND SKILLS

• A sound knowledge of District parking by-law and Motor Vehicle Act as it relates to parking issues.
• A working knowledge of TONs and MTIs.
• Knowledge of standard office procedures and practices, such as document and file management and business communication protocols.
• A clear understanding of the rules and regulations regarding the use of Oak Bay Ticket Information Utilization By-Law.
• Ability to work within a database environment.
• Ability to communicate effectively verbally and in writing.
• Ability to deal with the public tactfully and courteously under a variety of circumstances.
• Ability to work independently in the absence of direct supervision.

REQUIRED STANDARDS

• Possess a valid class 5 driver's license.
• Ability to maintain a high level of confidentiality.
• Ability to adhere to the core values of the District of Oak Bay.
• Adherence to policies, standard operating procedures, and departmental rules and regulations of the District of Oak Bay.
• Completion of grade 12 or equivalent.
• Completion of all in-service training as required.
• Maintain the performance level set by the District and Commissionaires in the execution of all duties and responsibilities.

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