Job Description

Panel Manager

Temporary Full Time 1.0 FTE

Are you interested in primary care transformation and providing innovative care in the community? Do you enjoy working with a dynamic team of physicians and health professionals who provide comprehensive, patient-centred care? If so, join our team!

The Leduc Beaumont Devon Primary Care Network (LBDPCN) is a joint venture between participating local family physicians and Alberta Health Services. Our mandate is to sustain and enhance the quality, coordination, and integration of health care services in Leduc and area and to improve the quality of life for the community of patients and primary care providers.

We are seeking a dedicated and detail-oriented Panel Manager to join our collaborative team. The Panel Manager plays a key role in supporting proactive, team-based primary care by ensuring accurate patient panel management, data integrity, and care coordination. This position works closely with family physicians, nurse practitioners, clinic staff, and LBDPCN teams to improve patient access, preventative screening, and chronic disease management.

Duties and Responsibilities:

Follow patient privacy guidelines outlined by the Health Information Act (HIA). Build strong, trusting relationships with primary care providers, clinic teams, and PCN staff to foster collaboration and shared understanding. Implement best practices for panel identification, cleaning, and maintenance within member clinics. Review and validate electronic medical record (EMR) data to ensure accurate patient attachment, demographics, and continuity of care. Monitor and reconcile Community Information Integration & Central Patient Attachment Registry (CII/CPAR) reports to maintain accurate patient panel information. Identify patients overdue for care, screening, or chronic disease follow-up using EMR reporting tools. Coordinate proactive patient outreach and document all communication accurately within the EMR. Work with the Quality Improvement Coordinator to support clinics in achieving quality improvement goals related to patient access, screening, and chronic disease management.

Requirements:

Diploma or degree in a healthcare-related field (e.g., Medical Office Assistant, Health Information Management, Health Sciences, or related discipline). Minimum three years of experience in healthcare or primary care settings. Experience working with EMRs (experience with multiple EMRs preferred). Knowledge of panel management principles. Valid Class 5 Driver's License and access to reliable transportation - travel between clinic sites is required.

Salary, Benefits, and Hours of Work:

The salary range for this position is $26.14 to $32.75/hour. We offer group benefits, including a health spending account. Working hours will be scheduled Monday to Friday, from 8:00 a.m. to 4:00 p.m. (some flexibility required), with a 7.5-hour workday.

Why Work with Us?

Leduc Beaumont Devon Primary Care Network is a comprehensive organization that provides meaningful work by developing solutions to meet the needs of our local community and address their health concerns. You will find a sense of belonging with those who share your passion for improving the lives of Albertans, and you enjoy working with bright, dedicated, and like-minded people.

We are very proud of our accomplishments and the collaborative and respectful working environment we have established in our organization. We believe in creating highly effective and innovative teams that embody our core values:

Integrity Accountability Quality Respect

Some of the other benefits of working with us include:

Employee Perks

Corporate savings on gym memberships at Leduc Recreation Centre, GoodLife Fitness and City of Edmonton recreation facilities. Professional Development financial support.

Convenience

Hybrid work schedule. Overtime Group Agreement that allows flexibility to achieve a better work/life balance. Generous time-off policy offering four weeks of vacation allowance.

Retirement Contributions

Matching your RRSP (up to 5% of your pay).

Diversity and Inclusion

Our merit-based selection process ensures that all qualified candidates are considered. We invite people of all ethnic backgrounds, ancestry, religious beliefs, gender identities and expressions, sexual orientation, ages, family status, and disabilities to apply for positions within the Leduc Beaumont Devon Primary Care Network.
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter in confidence to our career portal by

October 31, 2025,

at
Recruitment (adp.com)

Only candidates selected for an interview will be contacted. If you are contracted for an interview and require any accommodation, please let us know so we can ensure the interview process is a positive experience.