Job Description

JOB DESCRIPTION:

The Paint Sales Associate is responsible for maintaining outstanding customer service and helping to create the best paint department experience possible. Their specialized duties include giving colour and paint product selection advice, receiving product, merchandising, restocking, and staying current with trends in the industry. The Paint Sales Associate performs all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.

DUTIES / RESPONSIBILITIES:

Ensure customers are greeted within 30 seconds of entering the store or the paint department. Create attractive in-store displays. Determine customers' needs by asking open-ended questions. Assist customers in locating merchandise in store, on homehardware.ca, and process special orders. Assist customers with finding all items needed to complete their paint and decor project. Process special orders for non-stock or out of stock items. Record customer requests for product and follow-up when product arrives at the store. Assist customers with carrying out large or heavy items. Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves, and handling cash. Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected. Attend store meetings, training sessions, etc. as required. Work on special projects as assigned by the Department Manager. Build special displays and signage for sales, promotions, and other special events.

Qualifications:

A Friendly and helpful attitude toward customers. A commitment to service excellence and customer satisfaction. Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask. Creative abilities for making attractive in-store displays. Ability to learn quickly and retain a large amount of product-specific knowledge. Ability to work co-operatively in a team atmosphere. Willingness to learn. Willingness to continually develop professional skills and knowledge base. Must be flexible and able to work weekends and holidays as needed and required. Must be able to lift 50 pounds frequently to load and unload customer orders.
We thank all candidates for their interest, however, only those selected for interviews will be contacted.

Job Types: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance RRSP match Store discount Vision care
Schedule:

8 hour shift Weekends as needed
Experience:

sales: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person