Overnight Frontline Worker is responsible for providing support to program residents while working in collaboration with primary program caseworkers in a transitional housing program setting.
Duties and Responsibilities:
Provide support to the vulnerable population of individuals in transition
Maintain an environment that is conducive to a 24/7 person centered care and support program
Support harm reduction and recovery-based strategies in partnership with clients
Ensure a clean, safe, and secure environment
Maintaining appropriate record keeping/documentation, client files, statistical and outcome measurement tools, meeting agency and partner timelines
Conduct daily operation tasks such as inventory, supply ordering, building rounds and building rapport with program participants.
Support primary workers with client engagement, documentation, and development and following through with case plan
Responsible for client/resident safety
Other assessments as required (i.e. mental health status exams, wellness checks, etc.)
Perform additional duties as required/delegated
Qualifications
:Post-secondary education in Social Work, Social Services, Health Services, or equivalent
1+ years Supporting the homeless population
Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness
Strong knowledge of Housing First Principles
Experience working with families experiencing or at risk of homelessness
Ability to apply principles of housing first principles approach in day to day work and interactions with clients
Strong communication skills, assessment, risk management and crisis de-escalation
Working knowledge of SPDAT and HIFIS
Working knowledge of HIFIS is an asset
Proficient in MS Suite (Word, Excel, Power Point and Outlook)
A vehicle, valid driver's license, and adequate insurance coverage
Valid Certification in First Aid & CPR
Training in ASIST and CPI
Vulnerable Screening Level 3
Reporting Function:
They will work with both internal and external partners and will interact with all levels within the organization. They will have no supervisory responsibilities.
They will be a support system, resource, and an advocator for the team and Organization.
Working Conditions and Physical Requirements:
Shifts are every Friday and Saturday, 11:00pm - 7:30am, but may vary depending on client needs. Will be required to work statutory holidays.
Average amount of physical effort is required.
Able to sit/stand for prolonged periods of time
Able to answer and communicate telephone calls and general computer use
Able to lift up to 20lbs (product, documents, etc.)
Vehicle travel to sites for community engagement and open doors as required.
Ship Values:
Compassion, Hope, Inclusive, Respect, Professional
"SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process". Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices
Friday and Saturday, 11:00pm - 7:30am
UNION |
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