Job Description

Outreach Worker, Full Time Contract Role Available

If you have a passion for helping those who are most marginalized in our community, a career with London Cares may be a great fit for you!

London Cares Homeless Response Service is a not-for-profit agency aimed at building relationships and supporting those who are experiencing homelessness making it possible to help move some of the most vulnerable people in our community from street to home. Through a low barrier, compassionate approach we build relationships and are advocates for those we work with to build bridges and connections to the resources they need in support of their success and well-being.

As an Outreach Worker you can expect to assertively and skillfully engage with people experiencing homelessness who are street involved, sleeping rough or urban camping in the City of London. The work of this team is community-based requiring workers to meet people where they are to provide in-the-moment crisis support, connections to social and healthcare services and linkages to safe, alternative solutions focused on housing.

London Cares offers employees a unique opportunity to be part of positive changes in our community to help solve the homelessness crisis.

In this position you will be required to work on a rotational schedule including day, afternoon and night shifts as well as weekends.

QUALIFICATIONS

Post-Secondary education in the field of social work, human services, addictions, or mental health 2+ years of experience working with individuals experiencing homelessness and vulnerable populations Clear vulnerable police record check Valid Standard First Aid/CPR is a requirement of this position. Training in non-violent crisis intervention and ASSIST considered an asset A valid driver's license

SKILLS AND ABILITIES

You will be a strong candidate for this role if have the following:

Demonstrated ability to apply a person-centered, strengths-based approach when working in the community with marginalized individuals who are experiencing homelessness with complex needs of untreated mental health, addictions, and trauma.

A willingness to uphold a low-barrier approach and understanding of harm reduction and housing first principles.

Skillful in-the-moment problem solving with a calm disposition

Knowledge of community resources in the City of London and system

navigation will be an asset to this role.

PLEASE SUBMIT RESUME & COVER LETTER BY August 21, 2025

London Cares is an inclusive employer and encourages applications from Indigenous people, women, persons with disabilities and members of visible minorities. If you require disability-related accommodation during this process, please inform us of any required accommodation is needed.

Preference will be given to candidates who are proficient in both official languages of Canada and who meet all job requirements.

Preference sera accordee aux candidats qui sont competents dans les deux langues officielles du Canada et qui satisfont a toutes les exigences de l'emploi.

Job Types: Full-time, Permanent, Fixed term contract

Pay: $25.95 per hour

Benefits:

Casual dress Dental care Employee assistance program Extended health care On-site parking Paid time off RRSP match Vision care
Application question(s):

Do you have a valid driver's licence, First Aid/CPR Level C certification, and are you legally entitled to work in Canada? This role requires rotating shifts (morning, afternoon, overnight, weekends, and holidays) to support a 24/7 outreach program. Are you comfortable working this type of schedule? What does harm reduction mean to you, and how do you see it applying to outreach work? This role involves supporting individuals in crisis, including people actively using substances, experiencing mental health issues, or at risk of overdose. What skills, experience, or qualities make you a good fit for this work? Please describe your education and work experience that you believe is relevant to this position.
Work Location: In person

Application deadline: 2025-08-21