Job Description

JOB DESCRIPTION Outreach and Communications Manager Reports to: Managing Director The Outreach and Communications Manager is responsible for managing the Outreach and Communications Department by developing, implementing, and measuring communications and public relations strategies and plans based on the mission and vision of the SXG. Outreach and Communications Manager supervises all Outreach and Communications staff members and creates and manages related budgets. In addition, they oversee content creation and production of a variety of communications, print and multimedia products. They also work closely with the Outreach team to conceptualize communications products and to ensure they are delivered in a timely manner to key audiences. This individual should be a highly creative, self-motivated leader who is able to deliver exceptional work on time and within budget. Job Duties

• Supervise all Outreach staff and contractors
• Lead in developing, implementing and measuring external communication strategies for the SXG that meet our organizational mission and vision statements.
• Develop, manage and report on related budgets.
• Evaluate the effectiveness of communications strategies and report results back to the operations manager.
• Oversee the organization?s brand to ensure internal and external stakeholders have clarity around how to use the visual assets of the SXG.
• Understand audiences and target markets in our communities aiming to broaden the appeal of SXG?s brand and helping to ensure consistent and cohesive messaging that speaks to the community at large.
• Oversee the Multimedia Strategist in the creation of written and interactive multimedia materials including brochures, handouts, booklets, Q&A, presentations, website, social media posts, videos, photographs, direct mail and surveys.
• Oversee the Community Engagement Coordinator in their organization of events and engagement activities.
• Oversee the Outreach Administration Assistant
• Collaborate with subject matter experts in a timely manner to ensure material is available for publications, presentations and training.
• Work collaboratively with a multi-disciplinary teams to develop and deliver communications products to key audiences.
• Serve as senior editor and reviews all engagement materials to ensure communication is accurate, relevant and consistent with SXG's brand and overall organizational messaging and positions.
• Coordinate the big picture within the Outreach and Communications units to ensure a consistent message and decrease any overlap in duties.
• Build relationships with key media contacts and identifies opportunities to proactively pitch SXG and treaty stories through traditional media and social media outlets as appropriate.
• Evaluate the effectiveness of media programs and communicates results back to SXG Operations Manager.
• Provide guidance, mentorship and coaching in order to further develop the skills and abilities of the team.
• Continually research, monitor and evaluate usability and feasibility of new and emerging trends, techniques and technologies.
• Plan and coordinate training in communications practices for staff and leadership.
• Present to the Managing Director as required, suggesting new directions and/or changes in the current direction of SXG's communications plans.

Core Competencies

• Communication
• Creative and Strategic Thinking
• Innovation
• Results Orientation
• Decision Making
• Leadership
• Networking and Relationship Building
• Organizational and Environmental Awareness
• Planning and Organizing
• Problem Solving
• Service Orientation
• Ethics and Integrity
• Resourcefulness
• Fiscal Management
• Continuous Improvement

Requirements

• Bachelor's Degree in Communications, Journalism, Public Relations or related field.
• 10 years' experience working in Communications, Media Relations role or other Public Relations.
• Management experience required.
• Must possess excellent oral, written and interpersonal communication skills with strong writing and editorial abilities.
• Highly organized with the ability to multitask.
• Working knowledge of Microsoft Word, PowerPoint, Excel, internet, Adobe Products and Desktop publishing.
• Demonstrated success with Social Media tools such as Twitter, Facebook, YouTube and others.
• Must possess strong project management skills.
• Must be able to meet tight deadlines and execute flawlessly on projects in a fast-paced, often pressured environment and see a project through to completion.
• Must have the ability to be an influential communications consultant within the organization.
• Must have the ability to work effectively in a team.
• Must be capable of maintaining confidentiality, with a high level of accuracy regarding information. Politically and culturally sensitive
• Proven ability to develop and maintain strong professional relationships with internal and external stakeholders and work effectively with all levels of employees is critical.
• Other duties as assigned.

Work Conditions

• Travel may be required.
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Various working schedule including some nights, weekends and holidays.
• Overtime as required.

Job Types: Full-time, Permanent Salary: $18.52-$39.10 per hour Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Education:

• Bachelor's Degree (preferred)

Work Location: In person