Job Description

About Us

Bloom Orthodontics and Smile Worx Orthodontics is dedicated to providing the highest quality care for our patients in a warm, friendly, and fun environment. Our team is committed to making every visit a positive experience for both children and their parents. We are looking for a compassionate and organized Treatment Coordinator to join our team and help us continue to deliver exceptional care.

Job Overview

We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. In this pivotal role, you will be responsible for introducing patients to our office, managing patient treatment plans, ensuring effective communication between patients and healthcare providers, preparing and managing insurance submissions and facilitating a seamless experience within our office. The ideal candidate will have a strong understanding of dental terminology and experience in orthodontics and airway treatment is an asset. This position rotates between our Leduc and Edmonton offices.

Duties

Coordinate patient treatment plans by assessing needs and discussing options with patients. Maintain accurate electronic medical records (EMR) to ensure all patient information is up-to-date. Schedule appointments and follow-up visits, ensuring optimal patient flow within the office. Communicate effectively with patients regarding treatment options, insurance coverage, and payment plans. Collaborate with healthcare providers to streamline processes and enhance patient care. Educate patients about procedures, treatments, and post-care instructions.

Requirements

Previous experience in a dental office office setting is preferred. Familiarity with electronic medical records (EMR) systems is highly desirable. Strong organizational skills with attention to detail. Excellent communication skills, both verbal and written. Ability to work collaboratively in a fast-paced environment. A compassionate approach to patient care and customer service. Experience with Dolphin Management is an asset.

What We Offer

Competitive salary based on experience. Comprehensive benefits package including health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and continuing education. A supportive and collaborative work environment.
Join our team as a Treatment Coordinator and contribute to delivering exceptional care while enhancing the patient experience!

Job Type: Full-time

Pay: From $26.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Benefits:

Dental care Life insurance Paid time off Vision care
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 2025-07-01