Job Description

PDG Dental Group

We are looking for a passionate, energetic Treatment Coordinator to join our well-established practice in Delta and Coquitlam Locations.

We pride ourselves on our exceptional patient experience and our amazing team. Our team is the secret to our success and as a Treatment Coordinator you will play an important role in our practice.

The position requires an outgoing personality, excellent communication skills, a team-oriented mindset and an understanding of orthodontics. You would be responsible for meeting patients and parents and working with the orthodontist to present treatment and payment options.

Responsibilities:

Welcome new patients with a friendly and enthusiastic approach Assist in the Orthodontists examination, entering data and listening to the conversation between the patient and doctor, and documenting accordingly Review the treatment plan with the patient and use available tools to educate them on their options. (Videos, pictures etc) Work with the patient to design a financial payment plan that works for them Generate correspondence from the initial consultation and recall appointments for the referring dentist Follow up with patients who are ready to start treatment Act as a liaison between the doctor and any other Dental Specialist or general practitioner Primary contact for new patients, for any treatment questions and concerns.

Qualifications:

Minimum of 1 year of Orthodontic experience Previous experience working in professional sales is considered an asset Experience as a Treatment Coordinator is considered an asset Excellent interpersonal skills Experience with Dolphin & Tracker Software Knowledge and understanding of the Orthodontic treatment plans Ability to educate patients on Orthodontic treatment plan Ability to generate a formal letter

Benefits:

A competitive hourly wage depending on experience Employee benefits program that includes extended health coverage, employee assistance program, vision care, dental care, life insurance, on-site parking and company events

Schedule:

4 days a week with a minimum of a minimum of one to two Saturday a month as needed. 8 hour shift

Work remotely:

No
We sincerely thank you for your interest in PDG Dental Group and look forward to reading your application.

We thank all applicants, though only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $35.00-$40.00 per hour

Benefits:

Company events Extended health care Life insurance Paid time off Vision care
Schedule:

Monday to Friday Weekends as needed
Application question(s):

Do you have Orthodontic Experience? Do you have any experience with Dolphin and Tracker software?
Work Location: In person