We are seeking an organized, personable, and proactive
Orthodontic Office Receptionist
to be the welcoming face and voice of our practice. The ideal candidate thrives in a fast-paced environment, enjoys helping patients, and has an excellent understanding of front-desk operations. You'll play a vital role in ensuring our office runs smoothly by coordinating schedules, managing patient communication, and maintaining a positive, professional atmosphere.
Greet patients warmly upon arrival and ensure they feel welcome and comfortable.
Phone & Communication Management:
Answer incoming calls promptly and professionally; respond to patient inquiries regarding appointments, treatment schedules, and billing questions.
Scheduling:
Manage and optimize the appointment schedule for efficiency; confirm, reschedule, and follow up with patients as needed.
Payments & Financials:
Process patient payments and post transactions accurately, answer insurance-related questions.
Administrative Support:
Maintain accurate patient records, update contact information, and ensure all forms are properly completed.
Office Coordination:
Maintain awareness of daily clinic flow and communicate effectively with the orthodontist and clinical team to keep the office running smoothly.
Customer Service:
Deliver exceptional service with a positive attitude, ensuring every patient has a great experience from check-in to check-out.
Job Type:
Permanent
Location:
In Person
Salary:
$21-$25 per hour (based on experience)
Benefits:
Extended Heath Care
Schedule:
Monday - Friday (no weekends), 8-hour shift
Qualifications
AEC / DEP or Skilled Trade Certificate (preferred)
Willingness to Travel:
25% required
Previous experience in a dental or orthodontic office preferred (minimum 1 year)
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency with dental/medical scheduling software is a plus.
Professional appearance and demeanor.
Reliable, punctual, and team-oriented.