Job Description

At Rubicon Organics, our vision is to be the most trusted house of premium cannabis brands - creating elevated experiences for people everywhere. Our mission is to build brands people believe in by delivering elevated experiences in all we do. Through uncompromising quality, purposeful innovation, and trusted partnerships, we create products and relationships that enrich lives and help shape the future of cannabis. Rubicon Organics is seeking a detail-oriented and proactive Order Management Coordinator to support day-to-day order execution and customer fulfillment. This role is primarily responsible for sales order entry, allocation, and coordination across Planning, Production, and Logistics, while providing light analytical and planning support as needed. This is an execution-focused role ideal for someone early in their supply chain career who thrives in a fast-paced environment and enjoys working closely with cross-functional teams.

Key Responsibilities

Order Management (Primary Focus)

Enter, maintain, and update Sales Orders accurately and on time in the ERP system Allocate finished goods inventory to customer orders based on established allocation rules Maintain order trackers, allocation files, and shipment status reports Communicate new orders, changes, and priorities to Planning, Production, and Logistics teams Monitor orders and proactively flag risks to On-Time, In-Full (OTIF) delivery Identify, track, and report order shortages and recurring fulfillment issues Support batch-level allocations and creation of production or run references as required

Planning & Execution Support (Secondary)

Support the Planning team with allocation updates based on actual sales orders and inventory availability Assist with basic analysis related to inventory, WIP, and order fulfillment performance Ensure allocation decisions consider inventory levels, lead times, and operational constraints Support reporting related to service levels, order fulfillment, and inventory movement

General

Maintain high data accuracy across ERP systems and supporting trackers Support continuous improvement initiatives related to order management and fulfillment Assist with ad hoc requests and cross-functional initiatives as required

Qualifications & Experience

+1 years of experience in Order Management, Supply Chain, Planning, or Operations Coordination Strong Excel skills (intermediate level: filters, pivots, lookups) Experience working with ERP systems and transactional data Highly organized, detail-oriented, and comfortable managing multiple priorities Strong communication skills and ability to work cross-functionally Curious, proactive, and eager to learn planning and supply chain concepts Experience in cannabis, CPG, food, or regulated industries is an asset but not required

What Success Looks Like

Orders are entered accurately and on time Inventory is allocated clearly and consistently Fulfillment risks are identified and communicated early Planning, Production, and Logistics teams trust the data and execution coming from this role

Career Growth

This role provides strong exposure to planning, allocation, inventory, and ERP processes, with natural progression opportunities into: Planning Analyst Supply Chain Analyst Demand or Supply Planning roles

Why Join Us?

Join a publicly listed company committed to sustainability and product excellence Work in a collaborative environment with people who value teamwork and initiative Salary range: 50K to 55K, plus 10 percent bonus potential Monthly phone stipend included Medical and dental benefits after three months Two weeks of vacation to start * Hybrid schedule with one work-from-home days after probation