Job Description

Job Overview:

As an Order Entry/Customer Associate for our Equipment Rental Company, you will play a key role in ensuring smooth order processing and delivering excellent customer service. You will be responsible for accurately entering rental orders, coordinating with operations and sales teams, and assisting customers with inquiries.

Responsibilities:

Order Processing & Data Entry:

Accurately enter and process customer rental orders into the system. Verify order details, pricing, and availability of equipment. Update customer accounts and maintain accurate records.
Customer Service:

Assist customers via phone, email, or in-person with order inquiries, pricing, and rental availability. Coordinate with operations/sales teams to ensure timely equipment delivery/pickup. Provide product and service information to customers as needed.
Team Collaboration:

Work closely with the operations team to ensure order fulfillment. Support other administrative tasks as needed.

Qualifications:

High school diploma or equivalent.

Basic computer skills.

Ability to work efficiently in a fast-paced environment.

Good communication and teamwork skills.

Strong attention to detail and accuracy in data entry.

Job Types: Full-time, Part-time

Pay: $22.24-$26.37 per hour

Expected hours: 20 per week

Additional pay:

Bonus pay Commission pay Overtime pay Tips
Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Schedule:

Day shift Evening shift Monday to Friday Morning shift
Work Location: Hybrid remote in Brantford, ON N3R 3V6